Outlook 2003 cannot delete email

May 1, 2009 at 12:31:08
Specs: Windows XP
Someone sent me an email that Outlook will not let me delete. The error message reads: "The item cannot be deleted. It was either moved or already deleted, or access was denied." I have tried holding down the shift key to delete--doesn't work.
Can you give me step-by-step for something that might work to delete this email?
Thank you.

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May 1, 2009 at 16:49:11
Are you using outlook with exchange like at your work. If so is this message in a folder you don't have permission to. Also if you are using exchange then the exchange admin may need to look at it.

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May 4, 2009 at 06:27:22
I'm using it at work, I'm not sure if it's an exchange (sorry, I don't know what that is). We don't really have an admin who controls things. Does this have anything to do with the server? I should have permissions to all the folders.

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