Office Express suddenly won't open.

Hewlett-packard / Pavilion zx5000 (dp217av)
January 4, 2011 at 16:31:43
Specs: Windows XP Pro SP2, 2.4 GHz / 510 MB
I've been using OE (instead of webmail) with no problems. The only change has been that I've been repeatedly asked to set Outlook as profile via a pop-up window. Finally checked the default box hoping that would be the end of it. Now OE won't open.

--Ginger


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#1
January 4, 2011 at 17:29:54
Isn't anybody out there? No useful answers in the related posts.

--Ginger


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#2
January 20, 2011 at 04:57:27
What "default" box did you check? What happens when you attempt to open Outlook Express by either the Programs list or a shortcut?

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#3
January 21, 2011 at 15:45:03
Thanks for your reply. I had already found a solution. Couldn't open OE by any method - program list or shortcut. Found out from MS site that OE is governed by IE, not Outlook or whatever. Went back into IE > Tools > Internet Options > Programs and reset OE as preference for email and newsgroups. Rebooted and it worked after that. I now X out of any window that asks me to select an email profile.

--Ginger


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