Solved myphoneexplorer is not working on my windows 10 pc

July 11, 2017 at 10:03:40
Specs: Windows 10, Intel i7-3635QM/16GB
Why did MyPhoneExplorer Version 1.8.8 stop working with Outlook2013?
After purchasing a Samsung 8+ cell phone and installing MPE on both, it worked for about one month. Then about one week ago, the PC notebook began to give me the message "MyPhoneExplorer has stopped working" when I try to sync the contacts. It then allows one option, "Close program".

I can sync calendar, calls, messages but not contacts. Contacts previously synced until last week. Uninstalled MPE and reinstalled three times. Same result each time. Since this problem has been around for such a long time, surely someone has found the cause and a solution. Configuration problem in the general.ini file? Nothing was changed (that I know of) between when it worked and when it did not work.
Help!

message edited by J7WC


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#1
July 12, 2017 at 02:39:03
✔ Best Answer
I suggest you register on the English section of the official FJ Software forum and post your problem on there:

http://www.fjsoft.at/forum/viewforu...

There's a much better chance of getting help on there since most of them are MyPhoneExplorer users, whereas on Computing.net there might only be a couple of users apart from yourself.

Samsung also provide their own free phone-management software for Windows, so you might want to look in to that as an alternative. Visit their support website to see what's available.

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#2
July 12, 2017 at 07:15:15
Thanks. I will follow up on your suggestions.

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