ms word documents take forever to open/close.

November 6, 2011 at 13:21:00
Specs: Windows Vista
when opening a ms word document it takes about 30+ seconds for the document to open ... same thing when closing. The excel documents don't seem to be affected in this manner. Any suggestions as to what the problem could be?

Thanks, Mary. email to

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November 7, 2011 at 17:35:01
First, edit out your email address from your post.
Unless you really like getting spam.
It is not a good idea to post your email in a public forum.

As for you problem, It could be your global template is corrupt or there is something loading automatically in your Word Startup folder that is misconfigured or corrupt.
To check:

Go to Start
Click on Run.
Type winword.exe /a

This launches Word with a clean, empty template and no add-ins.
If Word works OK, it is probably either a bad file or a corrupt add-in


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