Move outlook 2010 profile from one computer to another

January 23, 2012 at 06:40:33
Specs: Windows 7, Any
Hi Experts

I have upgraded my old laptop that has windows 7 ultimate and outlook 2010 used for work domain (IMAP not POP3) ,,,,,I backuped the outlook profile from this location below :

C:\Users\nelson\AppData\Local\Microsoft\Outlook

Then I copied the backup to a new laptop that has windows 7 ultimate and outlook 2010 as well and to same location above.

sending and receiving emails working fine but I lost the auto complete email addresses from the new laptop

Wouldn't copy the complete profile should copy every thing (email,setting ,calender,,,,etc ) ?

Thanks


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#1
January 24, 2012 at 02:18:31
The auto-complete feature is not part of your outlook profile. It's part of Outlook itself, so if it isn't working you need to either repair Outlook or re-install it.

To repair Outlook, open it, then from the menu click Help > Office Diagnostics.


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#2
January 24, 2012 at 07:57:53
>> To repair Outlook, open it, then from the menu click Help > Office Diagnostics.<<
Thanks pip,I will try that and see how it goes

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#3
February 4, 2012 at 12:44:36
You didn't actually copy the profile; you just copied the Outlook files from your Windows Profile.

The file you're looking for is the Outlook.nk2 file. That's the file that contains the auto-complete "Suggest names..." entries. In XP, It's located in your profile under Application Data\Microsoft\Outlook. If you don't see it there (I don't have Win7 in front of me) just do a search for the file and copy and replace it on the current (new) install.


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#4
February 4, 2012 at 14:00:38
>>The file you're looking for is the Outlook.nk2 file. That's the file that contains the auto-complete "Suggest names..." entries<<
Hi Jennifer

Windows 7 doesn't have this file , only XP,,,,therefore this suggestion isn't workable


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#5
February 8, 2012 at 05:07:30
You're right. It appears the information is in the Application Data\Microsoft\Outlook\RoamCache folder

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