microsoft word 2010 won't allow me to save a document

March 9, 2013 at 09:18:02
Specs: Windows XP
When trying to save a document in microsoft office 2010 when I go to file and click save, save as, click the save button on the word document it will not save and will go back to the document but will not save. Is there any way to fix this?

OS is windows 7

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March 9, 2013 at 10:40:34
No error messages?

No sure 2010 has a Diagnostic, but try this:

Running Microsoft Office Diagnostics from within Excel/Word

Click the Microsoft Office button (File button on 2010)
Click on the Excel/Word Options button to bring up the Excel/Word Options dialog box (at the bottom of window)
Click on the Resources button in the left hand pane
Click on the Diagnose button in the right hand pane
Click Continue
Click Run Diagnostics

If you do not have a Diagnostic try do a repair.

Select Start,
Select Control Panel
Select Uninstall Program
Scroll down to either Microsoft Office or Word, which ever you have.
Select, but do not double click,
at the top of the list, two options should appear Uninstall & Change
Click on the Change button,
In the next window select Repair.

You may need your original install media.


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March 9, 2013 at 11:06:21
Letting the repair run now to see if it works. Wasn't able to find Diagnostic. Thanks for the help!

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