microsoft outlook 2000 will open but closes

Microsoft Outlook® 2000 full product cd...
September 2, 2010 at 12:10:52
Specs: Windows XP, 1 gb
My microsoft outlook 2000 was working fine this morning but now it will open but closes in a few seconds. Very weird!

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#1
September 2, 2010 at 12:20:01
First thing to try is a Detect & Repair:

On the Task Bar,
Help
Detect & Repair

You may need the original install media.

MIKE

http://www.skeptic.com/


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#2
September 3, 2010 at 05:07:21
I'm having the same issue. It doesn't stay open long enough to even get to the menu. User said they deleted an email then it crashed and gave an error. Now evertime they open it it just opens and closes with a popup with the normal outlook is closing..
no errors in the pst file
created new pst file
created new user and then tried new profile
reinstalled Outlook 2000 and service packed to sp3
scanning for spyware now.

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#3
September 3, 2010 at 06:09:23
Sorry about my errant reply, that answer is for Word or Excel.
I have no idea about Outlook.
Perhaps someone else will jump.

MIKE

http://www.skeptic.com/


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Related Solutions

#4
September 3, 2010 at 06:52:47
He did have some trojans that it found, but cleanning them up did not resolve the issue. I did also find out that this user updated their Itunes that same day. It's a long shot but that may have had something to do with it.

How I resolved this issue:
uninstalled Office 2000 - Rebooted
Deleted the c:\program files\Microsoft Office folder
Installed a new version Office XP
worked like acharm


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#5
September 3, 2010 at 13:22:25
Glad you go everything worked out, and thanks for posting your solution, perhaps it will help others.

MIKE

http://www.skeptic.com/


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#6
September 3, 2010 at 15:32:47
Were you able to retain all your old emails, contacts, etc? Why did you uninstall all of Office instead of just Outlook?

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#7
September 6, 2010 at 04:33:52
This is happening to me and i installed itunes the day it started happening- i do not have the original disk.....anything i can do???

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#8
September 6, 2010 at 04:33:52
This is happening to me and i installed itunes the day it started happening- i do not have the original disk.....anything i can do???

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#9
September 6, 2010 at 04:35:06
I have the same problem and I too updated my iTunes on the same day as the problem frist occurred. I've followed the same steps and uninstalled Office 2000 and rebooted. But, their wasn't a Microsoft Office Folder in my program files to delete and I only have Office 2000 Standard Edition to reinstall. Can anyone offer any suggestions?

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#10
September 6, 2010 at 04:36:42
p.s i am a complete computer novice.!

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#11
September 6, 2010 at 04:43:27
wondering if i should just buy a more up to date version?????

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#12
September 6, 2010 at 10:04:20
Thanks for all the responses. I did much researching and could not find the issue or if I did, I did not know how to process it. In the end, I downloaded microsoft office 2010 which I wanted anyway. I guess I will never know what happened. It was really weird and neither spyware doctor or norton came up with anything significant.

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#13
September 6, 2010 at 13:05:23
I got the same issue today. Update iTunes last night, now my outlook starts and then closes immediately.
Removed iTunes
used cc cleaner
used scan pst
used repair and detect on Office

still no joy but pretty pissed with Apple on this-burning up a Saturday figuring this out!


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#14
September 7, 2010 at 06:12:23
Hi, I am having the same problem, outlook won't open (it is part of the Office suite), and I updated iTunes this morning. I don't want to deinstall & reinstall because I will loose all the emails etc in my files... If anyone has any ideas I would really appreciate it - I am not very techy though!!!
thanks
Freya

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#15
September 7, 2010 at 06:14:53
I've got the same problem and I also said yes to the prompt to update itunes. I'm out of town for two weeks and of course my office disk is at home. I'll keep checking here for any other solutions.

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#16
September 7, 2010 at 09:10:12
I am having the same problem (after installing iTunes v10 and Norton Antivirus 4.0). Symantec assisted me in removing all Norton products from my computer, and the problem with Outlook opening and immediately closing persists, so they claim that NAV is not the cause of my problem. I am able to get Outlook to stay open for a session if I hit the ESC key and click on something in the Outlook window. Sometimes, I have to try this several times to get it to stay open. But, when I close Outlook, the problem continues. I have tried the Detect and Repair (from the Outlook Help menu and by forcing it through an Office 2000 CD add/remove programs CHANGE and Repair Installation). No detection and repair program appeared to run. It just said that my 2000 Office Installation was updated. Still having the problem...not sure what to do.

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#17
September 7, 2010 at 10:18:01
Okay, here is the scoop! I had an itunes update and I am sure that created the outlook 2000 issue of not staying open. I bought the 2010 and installed on top of the 2000. Once I had the 2010 up and running, I uninstalled the 2000. I got a message that itunes update was in conflict with one of my outlook files. I incorrectly answered yes to override script in outlook (read it incorrectly) which turned off my emails!

I went to add/remove and clicked on change for 2010 and ran a repair...I am doing great and hope you will all go to add/remove and run repair to fix the issue. If you get a question to override, pls read thoroughly so you wont' give the wrong answer like I did!


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#18
September 7, 2010 at 10:20:18
go to add/remove programs and click on change for your microsoft office.

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#19
September 7, 2010 at 13:45:20
Hi there. We had same problem too. Has anyone tried uninstalling iTunes to see whether this fixes MS Outlook problem?

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#20
September 7, 2010 at 15:39:54
I did not try to uninstall itunes because I figured I needed whatever the settings were. When I repaired office, the issue went away.

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#21
September 7, 2010 at 18:48:28
I uninstalled i-tunes and all i-tune files, didn't help

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#22
September 8, 2010 at 09:40:21
I uninstalled Itunes plus alll the apple applications on my pc and outlook 2000 worked again. The problem is I was trying to use mobile me on this laptop. so I guess until we update to a different outlook. apple installs a mobile device support tool. this tool has a conflict with outllook 2000. So you can not use mobile me with outllok 2000.

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#23
September 8, 2010 at 11:10:27
I don't think you need to uninstall your program. Go to control panel, add/remove programs and look for microsoft office and "change". It will give you options, one of which is to "repair". This fixed my issue.

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#24
September 9, 2010 at 04:09:29
I had the same problem and tried the various solutions here. Same deal, recent itunes update etc etc. Well, it is "mobile me" that is the problem, but it does not show up as "mobile me" in the list of programs in the add/remove programs feature in control panel. It is called "Apple Mobile Device Support" After all else had failed, I uninstalled that and also the "Apple Updates" and it all works fine. Wish my kids didn't have ipod touches, they might need those programs, but not me!

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#25
September 9, 2010 at 06:24:07
Had the same problem - Outllook 2000 on XP SP3. tried evrything. Then removed MobileMe as previous post and problem solved.

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#26
September 9, 2010 at 09:18:04
strange...I still have mobile me. I guess the 2010 office is compatible

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#27
September 9, 2010 at 10:42:47
New Itunes issue, uninstall all MobeMe apps in the add remove and Outlook should work again

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#28
September 9, 2010 at 10:45:03
If you installed the lasted version of ITunes and installed the Moble Me this is causing the problem. Go to add removed programs and uninstall all the Moble Me files and outlook should work again.

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#29
September 9, 2010 at 11:47:52
I am so glad I found this solution as I thought I was going mad!!
I uninstalled mobile me and it all works again,

Many many thanks to all of you that found the cause of this :o)


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#30
September 11, 2010 at 13:49:03
Hi All - good news - I found the solution and it's pretty easy and doesn't require you to delete all the Mobile files. As everyone suspected, it does have to do with iTunes 10. Check out this link - problem was solved for me.

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#31
September 11, 2010 at 13:50:59
Oops sorry - here is the link.

http://discussions.info.apple.com/m...


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#32
September 11, 2010 at 13:52:29
One more thing - read all the way down to the bottom - if you can't see the .dll file to rename you will have to "unhide" your system files in the folder options.

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#33
September 14, 2010 at 21:37:47
Uninstalling Apple Me device worked for me! Windows XP, Outlook 2000. I knew I shouldn't have installed the update tonight! Thanks to all of you who posted prior to this. You just saved my home business.

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#34
September 14, 2010 at 21:52:52
You guys are the best! I'm so happy I found this website about the Outlook 2000 issue. I didn't even realize my Itunes updated.. till I read this forum and checked the properties of the program. Sure enough, 9/2 was the update.. and also the same date that was my most recent email in outlook that I could see before it would shut back down. I went to Add/remove programs.. uninstalled bonjour and the apple mobile device program (20mb). Ran CCleaner and woo hoo!! I have Outlook email again! Very simple and took only a few minutes to do. Thank you SO much!! I've been wondering for 2 weeks what was wrong.. and couldn't find anything until tonight.

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#35
September 18, 2010 at 23:43:04
You guys rock!!! My situation was the same...Outlook 2000...new iTunes just downloaded/installed. Outlook would close immediately after opening without an error message and .pst file was apparently fine. I removed Apple Mobile Device Support through the Control Panel and voila! Everything's working great!

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#36
September 19, 2010 at 03:16:13
HI there

I can only repeat the above post. I first repaired, then remove and reinstall. still same immediate closing. just removed "Apple Mobile Device Support" and continued life!

THANKS!!! to all on this post.


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#37
September 21, 2010 at 05:03:52
I had the same issue with Outlook, immediately after I downloaded a newer version of I Tunes. I went to Control Panel on my PC, deleted I Tunes, and all the Apple Software. I shut the computer down, rebooted and Outlook now it works.It was an answer to my prayer.

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#38
September 24, 2010 at 14:29:21
Same problem - but I fixed it!!! After downloading/installing Itunes vers 10, Outlook 2k opened & closed immediately; after reading above, I went to Control Panel, removed/uninstalled "Mobile Me" & "Apple Mobile Device Support" - now Outlook 2k works like a charm & remains open, until I close it of course - way to go Apple!
At least, this version of Itunes didn't initiate the dreaded blue screen of death like version 7 did.......

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#39
October 1, 2010 at 01:59:20
No luck with this repair here at all - I have uninstalled MobileMe, Mobile device support and Bonjour, but still cannot run Outlook. I'm confident that, as with the rest of you, iTunes is the root of all this as the date that the error started tied in with when got an iPhone, and would have updated iTunes as a result!

If anyone could offer any more input I would be really grateful!


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#40
October 5, 2010 at 14:29:04
You are geniuses! I too had updated to itunes 10 and only just tried to open Outlook 2000. The tip that helped was the Add/Remove program step and removing the Apple Mobile Device Support and Bonjour. Presto - Outlook is up and running. Thank you and shame on Apple!

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#41
October 8, 2010 at 07:32:41
Thanks for the above, I deleted Apple Mobile Device as mentioned above but did not delete new updates. Restarted my computer and Outlook 2000 works fine now.
QUESTION: Will this effect Iphone updates, guess I will find out? Has anyone called Apple about this?

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#42
October 8, 2010 at 07:47:56
Apple has a download for itunes with an option of not downloading mobile me.

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#43
October 8, 2010 at 07:52:44
I want to be more concise about the mobile me issues. I believe if you go to apple.com, you will find the new download for itunes 10.0.2 (I think that is it but at least the latest). Before downloading, uninstall your old version of itunes as well as mobile me software.
Now download the new itunes but do not check to download mobile me. I have not inquired with apple re the mobile me updates for the phone so have no idea how you would get those updates. There should be FAQs on apple for those that may be impacted with iphones etc. Those that do not use mobile me are fine.

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#44
October 30, 2010 at 13:43:02
Had this error a few weeks ago. Reinstalled Outlook 2000, worked ok until tonight. I too had itunes v 10. Unistalled itunes then ran Outlook 2000 under change option in Add/Remove programs and it works fine. You will need the install CD though.Thanks for advice & tips.

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#45
November 8, 2010 at 00:51:13
Had exactly the same problem, having installed I-Tunes10 last night, and then Outlook not staying open. I have Office 2000 on my PC. Ellelle10 above posted a link to the solution, but thought I would reinforce it here, by posting Apple's response to the issue:

iTunes will sync with Microsoft Outlook 2003, Microsoft Outlook 2007, or Microsoft Outlook 2010. If you use Microsoft Outlook 2000, you can resolve this issue by renaming the "OutlookChangeNotifierAddIn.dll" file. This file can be renamed however you choose, and is found in the following default location depending on your operating system:

* Windows XP, Windows Vista (32-bit) or Windows 7 (32-bit):
o C:\Program Files\Common Files\Apple\Mobile Device Support\OutlookChangeNotifierAddIn.dll
* Windows Vista (64-bit) or Windows 7 (64-bit):
o C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\OutlookChangeNotifierAddIn.dll

If you install Microsoft Outlook 2003, Microsoft Outlook 2007, or Microsoft Outlook 2010 after renaming this file, you may need to reinstall iTunes 10 before being able to sync Contacts, Calendars, email account information, or Notes.

I renamed it OutlookChangeNotifierAddIn - problem file.dll


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