microsoft office 2007 not working on vista?

Hewlett-packard Pavilion dv6-1030us note...
August 23, 2009 at 09:16:31
Specs: windows vista 64 bit, intel core 2 duo/ 4gbs ram
Ok i have a laptop that is basically brand new no more than a few months old. when i first got it like all new computers it came with microsoft office home and student 2007 installed. then it worked fine that was roughly 5 or 6 months ago. i went to office depot and had a diagnostic and repair done on with to get rid of a couple of issues i had. after that happened i found out even after the repair it still had problems which were fixed at no cost but it involved unnessecary hp pop ups and microsoft pop ups. when i went to use microsoft office no matter what program i open (word, excel, etc.) a pop up comes up and states that "microsoft office word has not been installed for this current user please run setup to install the application" exactly word for word. btw it tries to configure itself like its a fresh install no matter how many times u try and run it. its the same every time. ive uninstalled/reinstalled more tims than i can count. ive removed every trace i could find of microsoft office on the computer and still nothing happens....i ve got something really important comming up and i need word so i need any help anyone can give me im completely lost

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#1
August 23, 2009 at 09:53:53
Best I can offer is to use the Windows Installer Cleanup Utility, you can get it here:
http://support.microsoft.com/kb/290301

Also you might want to try getting the latest copy of Windows installer program and using that. You can get it here:
http://www.microsoft.com/downloads/...

Have you tried running the Diagnostics program to see it that provides any clues?
To run Diagnostics:
Click Start
All Programs
Microsoft Office
Microsoft Office Tools
and finally
Microsoft Office Diagnostics

Good luck

MIKE

http://www.skeptic.com/


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#2
August 23, 2009 at 11:35:18
yeah ive done all that but i managed to fix them problem for some reason the UAC built in to Vista was causing the problem none of the diagnostics worked anyway. but thank you for trying to help

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#3
August 23, 2009 at 14:39:05
Curious, how did you get it fixed?

MIKE

http://www.skeptic.com/


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