Solved Is it possible to send an email FROM another email/name?

November 1, 2013 at 10:39:15
Specs: Windows 7
Hello,

I am trying to send an email with a generic from line - so not coming from me directly but rather, on behalf of the company.

Is there a way to either use our generic company email address or simply a title "From... etc". I would like the reply to email address to be something else as well, which I think I can configure. Thanks for your help!


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✔ Best Answer
November 5, 2013 at 07:52:47
All you need to do is put in a request for an shared email account that you and your team can access. Your IT people can then give you the instructions on how to use this shared account. It's actually very simple to create something like this.


#1
November 1, 2013 at 12:18:10
You haven't given us a lot to work with.

It might help if you told us what email client you are using, how you are setting up the email (manually? automatically via Excel or other app?)

If the "company" has an email account, then any emails sent from that account would come from the "company". Why not just create a company account that only a few (one?) authorized person can use?

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#2
November 1, 2013 at 12:33:05
Outlook 2010. Active Directory.

Manually setting up email in system.

Ideally I would like to set up the from address to an email address that is a distribution list which is what I am putting in the reply to. To my knowledge, this does not have it's own account. I'd like to try to stay out of admin privileges, and want to be able to set this up as a common user. I am an average user and don't have privileges to set up other accounts in our system. If there's no easy way to do this in Outlook, then I will need to put this up to my IT team, which I would like to avoid. Sounds like you need these privileges though to set up an email account which I do not have.

Thanks.


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#3
November 1, 2013 at 13:42:26
Don't take this personally, but if you have the "authority" to send out an email on behalf of the entire company, then it would seem that IT would honor your request and set up the account.

On the other hand, if you are reluctant to go to IT for this simple request, I have to wonder, probably wrongly, that you don't have the authority to do what you trying to do.

Do you see my confusion?

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#4
November 1, 2013 at 13:47:57
Actually it's not a problem with authority. It's a time issue as our IT staff are very busy and don't have time for these simple requests. It's not a "behalf of our entire company" issue, it's just that we do not want the email to come from any specific one of us, we would just like it to come from our team rather than one of us. And anyone who replies will be sent to all of us, as we works as a team, so that we can each address the issues pertaining to us. Since I will be the main contact working on the group I am setting up the email, but I didn't want my email to be the only one in the "from" line since it is from all of us.

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#5
November 1, 2013 at 13:50:14
Don't worry about wasting your time, we will send it from one user's account instead of the team as a whole since apparently this seems to be a rather complicated issue. We just thought it would be better to have the email from our team versus an individual. But obviously it's not worth the hassle.

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#6
November 3, 2013 at 01:08:30
This is a trivial issue, technically, which any half-decent IT department could do in a matter of minutes. But it's also something that could easily be screwed up leading to a danger that your company might get blacklisted as a spammer. Work with your IT guys rather than trying to go behind their backs. They're the professionals and that's what they are paid for.

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#7
November 5, 2013 at 07:52:47
✔ Best Answer
All you need to do is put in a request for an shared email account that you and your team can access. Your IT people can then give you the instructions on how to use this shared account. It's actually very simple to create something like this.

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