Instant Search stopped working-- Outlook 2010

Microsoft Outlook 2016 (1 pc license, do...
March 13, 2017 at 20:16:02
Specs: Windows 10 Home Ver. 1607, Intel Core i3-6100@3.7 GHz
Windows 10 64-bit Dell desktop. installed Office 2016 in June 2016. Outlook 2016 working fine until sometime in the last 2 weeks. Instant Search does not find items known to contain search term. Results window reads "No results". Changing search scope to All or Unread has no effect. Changing search scope to Mentions gives messge: √Źnstant search encountered a problem while trying to display search results." Tried rebuilding index. No success
Email searching is crucial. Please help

message edited by Asker99


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#1
March 14, 2017 at 05:24:19
Try re-installing just the Outlook app from your Office CD.

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#2
March 14, 2017 at 16:12:20
Is this Outlook 2010 or 2016? In Outlook 2010, go to File, Options, Search, Indexing Options. There you can see the Indexing and change/force/troubleshoot Indexing issues.

I don't currently have access to a system with Outlook 2016, but you should still be able to find that setting from the Options Menu.

This may also help: https://support.microsoft.com/en-us...

Doing the best I can here... And remember, there's always more than one path to success. :)

message edited by Jennifer SUMN


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#3
March 24, 2017 at 11:34:29
thanks jennifer SUMN. This is outlook 2016. Already tried reindexing...no luck. Already checked that search data diectories are correctly set and that data files can be accesed with outlook user permissions. no luck.

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