Solved In the evening time boss got some mails from those clients

Microsoft Office 2010 professional (full...
May 28, 2015 at 11:14:31
Specs: Windows 7, 4
Hey guys, there is big mess over here. Here I quote: I made some presentation files for promoting our new business. I showed them to my boss. She was quite happy with my work and asked me to send them to our clients. Next day I sent them to all our clients. In the evening time boss got some mails from those clients that the files are not opening. So she asked me to make them again. I have no more time and it is certainly impossible to make those files again but there must be a solution for this situation. Please help. Your help will be surely appreciated.

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#1
May 28, 2015 at 11:28:14
Who are you quoting? :)

What type of files are they, ppt or pptx? Do they open for you and other people (ie your boss?)

Do your recipients have PowerPoint or PowerPoint viewer installed?

message edited by beachyhbt


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#2
May 30, 2015 at 00:46:18
✔ Best Answer
Wondering if they also reported any error messages while the opening. "files are not opening" is not specific enough to narrow down the issue.

Have you deleted the original copy from your PC? Probably you can check the email you sent to your clients and download the attachment from the message.

If the file download from the sent email also got corrupted, you might want to refer to above link to repair it.

Read more: http://www.reddit.com/r/powerpoint/...

Regards


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