I saved a MS Word document in MS Office 2010,

February 13, 2011 at 14:52:30
Specs: Windows 7, 4GB
I saved a MS Word document in MS Office 2010, Home and Student, to a folder. Later when I tried to open the .docx document. I got the message that it could not open the document and I needed to identify the program which should be used.
I seem to have a problem with links
I tried to carry out a diagnostics check on the Word 2010 installation but could not find how to do it.
Please can you help.

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February 13, 2011 at 15:30:48
Did you check the Properties of the file?

Go to the directory/folder where the file is located.

Select the file, but do not open it, just highlight it.
Right click on the file.
A window/menu should open.
At the bottom click on Properties
Another window/menu should open.
Near the top will be two lines:

Type of File:
Should say something like, Microsoft Office Word Document.

Open With:
Should say Microsoft Word

If the Open With: does NOT say MS Word,
click the Change button next to it and select MS Word from the window/menu that should appear.



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February 14, 2011 at 09:32:40
Hi Mike, Thank you for your helpful reply. I eventually traced the problem to the fact that I had installed MS Office 2010 onto a new computer which aready had a pre-installed trial version of Office 2007. This had obviously scrambled the program such that it was unable to display documents previously saved using the same application.
I was advised to stip all MS Office software from the system and do a clean install.
This is now completed and everything seems to be working well. I have been able to open archive documents in both Word and Excel.
Best Regards,

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