I have trouble printing word docs/messages

February 2, 2015 at 03:57:34
Specs: Windows 7
I cannot print word dos / messages MS advises that bit is reconfiguring then stops as MS cannot find licence.
Strange this all happend when MS 8.1 Downloaded
I can print pdf docs no problem

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#1
February 2, 2015 at 07:58:50
Are the documents readable when double clicking them? What Office/Word version are you using (such as MS Office 2007 or 2010) and is it a legal copy - sorry had to ask because of it saying "cannot find licence"?

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
February 2, 2015 at 08:25:57
If you do not have Word on your computer or only had a free trial which has expired then you are going to have to either purchase it or use an alternative program like openoffice.org which is a free download: http://www.openoffice.org/ which can open and save all MS Office formats as well as others.

You have to be a little bit crazy to keep you from going insane.

message edited by Fingers


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#3
February 2, 2015 at 18:35:38
Poster has raised another thread on the same topic, copied here:

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Since windows 8.1 loaded when I attempt to print a word doc/message from an incoming email a message comes up windows reconfiguring, then advises ms cant find licence HELP
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IANWARD
Please let us know if you can print directly from a saved doc file (outside of email)?

Give us the answers to our questions and we will try to help.

Always pop back and let us know the outcome - thanks


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