I can't find my outlook contacts

October 13, 2011 at 21:11:30
Specs: Windows XP SP3
I have outlook 2003 with a bunch of contacts in my contact folder. It used to be that when I started to compose a new message that I could just click on the "To:" button and it would bring up a contact manager that I could select email addresses from. But now when I click on the button, all the names are missing. I checked my contacts folder and all the names are still there.



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#1
October 14, 2011 at 00:08:04
If you had them available before then it means that the link in your Outlook profile between it and your address book has become corrupted. There's a walkthrough on how to repair it HERE. Note the bottom part first, as this is relevant to your problem, but the fix is still the same.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd


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#2
October 14, 2011 at 21:40:08
John, Thanks for your response. The option to select the Outlook Address Book is not disabled, but when I select it, it says "No entries in this address book". However, if I open the address book in a new window, I see all of my contacts.

I didn't mention it before becaause I didn't think it was pertinent, but I was having problems with my operating system. I backed up all of my data and restored my computer to its original state, then reinstalled all of my applications. Offfice 2003 was part of the recovery environment.


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#3
October 15, 2011 at 06:18:57
Remove the Outlook Address Book from the list, restart Outlook. Add the Outlook Address Book back into the List, restart Outlook. Your Contacts should then be shown as an Address Book.

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#4
October 15, 2011 at 17:48:36
Exactly how do I remove the Outlook Address and then add it back.

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