Solved How to fix spell checker in MS Word 2010.

Dell - inspiron 17.3" laptop - 4gb memor...
November 18, 2014 at 15:59:21
Specs: Windows 8.1, AMD A8/4 Gb
The spelling checker in MS Word 2010 does not work. After I finish a word file, I go to Review > Spelling & Grammar. The checker starts and I get "Word is checking the spelling and grammar in the document", the incorrectly spelled word is highlighted but I do not get the box with the choices.

I went to File > Options > Proofing and everything looked correct.

Thank you.
Brian W


See More: How to fix spell checker in MS Word 2010.

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✔ Best Answer
November 19, 2014 at 08:42:45
Try running in Safe Mode and see if it's one of your Add-Ons that is causing you grief:

In the Run box type: winword /a

The /a switch starts Word and prevents any Add-Ons from being loaded.

Once you have it opened in Safe Mode try your spellchecker,
it it works, then one of your Add-Ons is the culprit.

If it does not work, then try doing a Repair, see this:

https://office.microsoft.com/en-nz/...

MIKE

http://www.skeptic.com/



#1
November 18, 2014 at 17:02:24
Try this:

Select your misspelled word.
Press Shift-F1, and on the right of your screen a side panel should open.
In the Font section under the word "Language"
see if it says: "Do not check spelling and grammer"

If it does, click on the word Language and uncheck the box.

MIKE

http://www.skeptic.com/


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#2
November 19, 2014 at 04:50:06
Mike,

I tried it and it did not work; "Do not check spelling and grammar" was unchecked.

Now MS Word does not work at all. I can not close the document; when I try all I get is a ring.

Thank you.
Brian W


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#3
November 19, 2014 at 04:57:46
Mike,

I was able to get MS Word to work; however, the spell checker still does not work correctly. If the word is correctly spelled, I get a dialogue box that says it is ok; however, if the word is mispelled, nothing happens.

Thank you.
Brian W


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Related Solutions

#4
November 19, 2014 at 08:42:45
✔ Best Answer
Try running in Safe Mode and see if it's one of your Add-Ons that is causing you grief:

In the Run box type: winword /a

The /a switch starts Word and prevents any Add-Ons from being loaded.

Once you have it opened in Safe Mode try your spellchecker,
it it works, then one of your Add-Ons is the culprit.

If it does not work, then try doing a Repair, see this:

https://office.microsoft.com/en-nz/...

MIKE

http://www.skeptic.com/


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#5
November 19, 2014 at 12:12:19
Mike,

How do I get into Safe Mode? I tried pressing the F8 key while the computer was restarting but that didn't do it.

Thank you.
Brian


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#6
November 19, 2014 at 13:23:52
I do not know where the Run command is in Windows 8,
on Windows 7 you select the start orb in the lower left corner then
select RUN from the right hand column.

You could try pressing the Windows key on your keyboard
and the letter R at the same time and see if that brings up the RUN box.

When you have the RUN box displayed, then type in the command: winword /a


EDIT ADDED:
I think you misinterpreted what I meant by Safe Mode,
I did not mean to run the Computer in Safe Mode
I mean to run Word with the /a command line switch.

Sorry for the confusion.
MIKE

http://www.skeptic.com/

message edited by mmcconaghy


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#7
November 19, 2014 at 13:54:45
Mike,

I ran winword /a and the spell checker worked correctly. How to I determine which Add-on is the problem?

Thank you.
Brian W


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#8
November 19, 2014 at 14:28:20
Mike,

I found the Add-in but do not know how to delete it from Word. The add-in is "Send to Bluetooth". I opened Word, and then Add-ins and used "Delete Custom Command". I restarted the computer and reopened Word but the Add-in was still there.

Thank you.
Brian W


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#9
November 19, 2014 at 15:03:11
Mike,

I am really confused. I read that "Send to Bluetooth" could cause problems with Word so I removed the "Send to Bluetooth" add-in. There are now no add-ins shown loading with Word. I tried spell check and it still does not work. I tried Repair of MS Office but the spell checker still does not work.

I tried winword /a and the spell checker works. So it seems to me that there is still an add-in somewhere that is causing the problem.

Thank you.
Brian W


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#10
November 19, 2014 at 17:53:05
If you have removed all your Add-ins then it is probably your Normal.dotm file
that is corrupt.

The full extent of the /a switch is:

"Starts Word and prevents add-ins and global templates (including the Normal template) from being loaded automatically."

Since you have no Add-Ins, try removing your Normal.dotm file.

It is usually located in:

C:\Users\<username>\AppData\Roaming\Microsoft\Templates\Normal.dotm

Make sure there are no instances to Word running, then just delete the file,
it will be recreated when you start Word.
When you delete the Normal.dotm file you will lose any styles or customizations, everything will revert back to their default settings.

There may also be more than one copy of the Normal.dotm file floating about,
so it would be a good idea to search your system for any others.

MIKE

http://www.skeptic.com/


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#11
November 20, 2014 at 10:31:39
Mike,

I searched for the normal.dotm file using %appdata%\Microsoft\templates and removed it. I restarted the computer and tried Word. Unfortunately, the spell checker still does not work; however, it does work when I run winword /a.

Thank you.
Brian W


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#12
November 20, 2014 at 12:59:38
Not sure what's left to do.

DId you do a complete search of your system to make sure you located
all of the NORMAL.DOTM files?
Also look for left over Normal.dot files from earlier versions.

Check again to make sure all your ADD-INS are disabled.

One thing left that I can think of is to go here,
there is a MS Fix-It that may help:

https://support.microsoft.com/kb/92...

If that fails, then do a Repair and/or a Reinstall.

MIKE

http://www.skeptic.com/


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#13
November 20, 2014 at 16:20:21
Mike,

I did a reinstall and still had the same problem with the spell checker. I contacted Microsoft and after a 1 1/2 chat session the Level 1 tech could not fix it. I am now waiting for a Level 2 chat session.

Thank you for all of your help.

Brian W


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#14
November 20, 2014 at 19:37:02
Mike,

Microsoft Level 2 support called back. The agent made changes to the registry which he thought had become corrupted by a third-party application. The spell checker is now working correctly.

Thank you.
Brian W


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#15
November 21, 2014 at 06:22:31
Brian, thanks for getting back with the final solution.

Do you know what the registry changes were, in case
someone else runs into the same problem?

Glad your back up and running.

MIKE

http://www.skeptic.com/


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#16
November 21, 2014 at 06:49:12
Mike,

I know every little about making registry changes; after he started regedit, I was lost.
Sorry I couldn't be of more help about this.

Thanks again for all of your help.

Brian W


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#17
November 21, 2014 at 09:39:00
Brian,

Was there a charge for this assistance?

Was your copy of Office 2010 or OS under some type of warranty?

I'm looking for the details as to how MS Support handled the service call and whether they helped simply via a phone call or did you have to provide proof of purchase or a product key or anything. Just curious as to how the process unfolded.

Click Here Before Posting Data or VBA Code ---> How To Post Data or Code.


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#18
November 21, 2014 at 14:39:46
DerbyDad03,

There was a charge for Microsoft support. There are two plans: the first is $99 for one incident and the second is $149 for one year, regardless of the numbers of incidents. The fee was required as I did not have a warranty on neither Office 2010 nor OS 8.1.

The Level 1 support was done via chat and remote access. He worked for about 90 minutes but was unsuccessful. I did need the Office installation CD and product key in order to reinstall the programs. Before this session ended, I was told that I would receive a call back from a Level 2 tech later that day.

The Level 2 support started with a phone call and then went to chat and remote access. This agent was able to solve the problem in about 10 minutes by using regedit to fix the registry.

Hope this helps.

Brian W


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