Solved How do I resolve a OUTLOOK.EXE - No Disk error?

March 27, 2013 at 08:16:30
Specs: Windows 7
Outlook 2003 OUTLOOK.EXE No Disk error
When I open Outlook 2003 I keep getting an "OUTLOOK.EXE - No Disk" error.

I hope this isn't a duplicate request for help. I tried submitting this once while I was logged in to this site using my user id and password, then I was directed to sign in through Facebook which I don't use or a phone number or email (which I tried with now success.)

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March 27, 2013 at 13:47:01
Your Outlook PST file (outlook.pst) probably needs repairing:

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March 27, 2013 at 14:50:28
That's what I thought after doing some online poking around. I have tried to run the SCANPST.EXE previously with no success but I still went through the steps documented on the link you sent me.

I found the SCANPST.EXE and SCANOST.EXE in I found the SCANPST.EXE and SCANOST.EXE in the folder: C:\Program Files (x86)\Common Files\System\MSMAPI\1033, a different location from the article at the link you posted. I am running Windows 7 x64, I don;t know if that accounts for the different location.

I ran SCANPST.EXE on the file:
C:\Users\Andrew\AppData\Local\Microsoft\Outlook\Outlook.pst and got a message showing there were “Only minor inconsistencies." I let it run anyway.

When I opened Outlook 2003 I got the same OUTLOOK.EXE – No Disk error 4 or 5 times. I did not see any “Recovered Personal Folders” or a “Lost and Found Folder” in the folder list.

Then I ran the SCANPST.EXE on C:\Users\Andrew\AppData\Local\Microsoft\Outlook\Personal Folders.pst” which showed “No errors were found in this file.”

I tried to run the SCANOST.EXE and it returns a message that shows “Offline synchronization is not supported for your mailbox. This may be because I am not running a Network / Exchange setup of Outlook 2003. This is a stand alone PC. I am only guessing at this though.

I have a 6 page Word document with screen prints of all the errors but I don't think I can attach it here.

Thanks for the help!

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March 31, 2013 at 15:13:34
✔ Best Answer
Open Control Panel, Mail, E-Mail accounts. Look at the list of Data Files that are being used. Is there one that references an external drive letter such as A or something else?

OST files are cached copies of a Microsoft Exchange Mailbox, so unless you're running your email through an Exchange server, you won't have one of those files on your computer.

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April 1, 2013 at 06:13:41
Outlook Data Files Screen Capture
I did what you suggested. There was an old OST file which I deleted. I have 3 entries now. One was for my Hotmail account, that shows "Not available" under file names. For my Road Runner account, I had 2 file names displayed. They both have a name Personal Folders, one is Outlook.pst and under Comment it shows "Mail delivery location." The other 2 files have nothing under comments. I also saw in the drop down there were 9 Personal Folder files listed.

I have run Repair before from Outlook but this time I ran it and let it restore defaults to the registry and remove my shortcuts, etc.

Thank you for your suggestion. So far Outlook is opening without any error messages!

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