Solved Help with Outlook 2007 mailbox full

July 20, 2011 at 15:45:13
Specs: Windows 7
Hello. I received a message from Outlook that my mailbox was 90% full so I made it new pst file (2003 and later format) and made it my new file delivery. Now I'm still getting the warning messages from Outlook and don't know why. I assumed by making a new PST file and making it the new file directory everything would be okay. Please help!

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✔ Best Answer
August 24, 2011 at 07:59:02
Just found out that, even though auto archive was being run regularly, ALL Inbox folders were marked as "Do Not Archive" by default. Thus, even though we thought we were autoarchiving everything, the action was only being performed on the sent items folder!

Try clicking File / Archive ...at the bottom of this popup, there's an option that says Include items with "Do not AutoArchive" checked. Try checking that box and see if it cleans up much more of your inbox.



#1
July 21, 2011 at 03:29:51
You need to delete some messages (and also empty the 'Deleted Items' folder after you've deleted a load of them).


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#2
July 21, 2011 at 06:13:28
If the message is Mailbox full, then that means your account on the server is full; not the pst file. Are you running through an Exchange server? Or, are you using a stand-alone Outlook and connecting to an email account from your ISP?

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#3
July 28, 2011 at 10:20:04
If this was the case, all of my co workers email would be the same as mines being full as the server is in another country which isn't the case. I'm using Outlook and connecting to an email account from my ISP. I received another mailbox full message. Please help!

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#4
July 28, 2011 at 12:39:45
In your outlook, when you go to the Tools Menu, and you select "Account Settings" a window will open up. In this window there will be a Name and a Type heading. For the name of the account you are dealing with, What "Type" of account is it?

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#5
July 28, 2011 at 12:48:23
Account type is POP/SMTP (send from this account by default)

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#6
July 28, 2011 at 13:48:37
I unfortunately can not dig around in my outlook and find the setting since I am not using a POP account anymore. What you should be looking for though is a check box beside something that says "Keep copy of mail on server" or "Delete Mail off of server after download" or "Delete from server when deleted from inbox".

What MAY be happening is that a copy of all the mail you have ever received is still on the server.


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#7
July 28, 2011 at 19:52:48
Please help!

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#8
July 29, 2011 at 12:23:09
"If this was the case, all of my co workers email would be the same as mines being full as the server is in another country which isn't the case." No. If your mailbox is full, then your account is full. It would have nothing to do with your co-workers mailboxes being full.

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#9
August 24, 2011 at 07:17:48
I know what she's saying...my hubby has the same problem - I have access to our server, that account is NOT full, but MS Outlook 2007 keeps giving him mailbox full notices. He has run the auto archive multiple times and has deleted hundreds of e-mails and still receiving this message.
HELP!

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#10
August 24, 2011 at 07:59:02
✔ Best Answer
Just found out that, even though auto archive was being run regularly, ALL Inbox folders were marked as "Do Not Archive" by default. Thus, even though we thought we were autoarchiving everything, the action was only being performed on the sent items folder!

Try clicking File / Archive ...at the bottom of this popup, there's an option that says Include items with "Do not AutoArchive" checked. Try checking that box and see if it cleans up much more of your inbox.


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