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error message on outlook everytime i start outlook

August 27, 2014 at 01:44:51
Specs: Windows 8, core i7
I have this problem, outlook gives this error message every time I start "The resource that you are trying to use is located on an unsupported version of Microsoft exchange. Contact your e-mail administrator for assistance" this happened after I created a Microsoft Exchange Server or compatible service on add account instead of POP or IMP account.

I managed to create the POP account but now I'm stuck with this error message that appears every time I start outlook

thanks in advance

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August 27, 2014 at 03:29:44
Can you not simply delete the account?

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August 27, 2014 at 04:56:42
You have managed to create a pop3 account within Outlook; how did you manage that if you get the error message when you open Outlook?

Possibly I'm misinterpreting your situation and you can boot into Outlook even with that error message...

A google trawl using the entire error message (as the search term/string) brings up a lot about it... This is but one...

Suggest you repeat my trawl using the entire error message as the search term and check through the assorted hits...

Overall it appears the problem is compatibility between Outlook 2013 and earlier versions of Exchange?

message edited by trvlr

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August 29, 2014 at 07:59:51
I accidentally created a "Microsoft Exchange Server or compatible service" instead of creating a POP or IMP account on the add add account option, now the data file location is on line rather than being on the local machine.

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August 29, 2014 at 08:05:33
Presumably by data file you mean the email content itself? If so... then can you still see the assorted emails in the original pop3 account (which pop3 account is accessed either via on-line directly; or a pop3 enabled M$-Office\Outlook account)?

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August 31, 2014 at 12:06:15
I don't understand how you could create an Exchange account if you're not running an Exchange server.

Regardless, all you should have to do is to go into the Account Settings, set the POP account as default, then delete the Exchange account.

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