Solved Epson XP-640 Expression Premium won't stop printing garbage

October 25, 2017 at 21:28:25
Specs: Windows 10 64 bit, i7 6700 @ 3.4GHz; 16 Gb RAM
This is a new printer. When first turned on, it began printing page after page, at the very top of each page, lines of garbage, presumably machine language. The only way to stop it was to turn the printer off..When turned on again, a maintenance run was able to be carried out and head alignment was completed successfully.. The latest software update was downloaded and installed and, when the printer restarted, the problem reappeared.

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#1
October 26, 2017 at 12:36:29
✔ Best Answer
Send it back under the warranty.

Always pop back and let us know the outcome - thanks


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#2
October 26, 2017 at 22:49:51
I did. Thanks.It was replaced by the retailer without any problem.

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#3
October 27, 2017 at 04:55:13
Good to hear and thanks for letting us know.

Always pop back and let us know the outcome - thanks


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