delete 2nd email account unknown from Outlook 2007

December 28, 2014 at 15:23:38
Specs: Windows 7
My primary email is a MAPI account..............it works fine in Outlook2007...........I set up a secondary (also Mapi) but it comes up "UNKNOWN". I have tried deleting it many times to no avail. Please help.

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#1
December 29, 2014 at 23:17:18
To delete a specific email account:

Open Outlook.
Click Tools >> Account Settings.
Under Email tab, highlight the account you want to remove, then click "Remove".


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#2
December 30, 2014 at 09:30:49
Phil22 - I have done that over and over - many times - yet it does NOT REMAIN deleted. I suspect it has something to do with MAPI. Other suggestions? Thanks for your interest in helping. I am more advanced technically than the novice PC user, and have searched M/S and googled for a solution. Haven't found one YET.

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