Solved Completely remove Thunderbird, all its components, and email

November 20, 2013 at 10:34:49
Specs: Windows XP
I am now with a new company. I uninstalled Thunderbird and re-installed it. When I opened it up, my old company stuff was in there. I apparently didn't uninstall some components.

In my computer's Control Panel - Add or Remove Programs there's a list of items starting with MSXML. Perhaps I should have removed these. Are they components of Thunderbird?


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✔ Best Answer
November 20, 2013 at 16:25:43
Ugg. Without them saying so that link was for a later Operating System.

Whatever, for XP it is "Control Panel > Add-Remove Programs" but it looks like you've already been there. The next step is uninstalling your profile. I think it is pretty well the same as the link I gave you but perhaps you'd be best work with this one (which definitely states XP):
http://kb.mozillazine.org/Profile_f...

In case that looks confusing, all you are really trying to do is follow this path down as far as opening the Application Data folder:
C:\Documents and Settings\<your Windows user name>\Application Data\Thunderbird\Profiles\<Profile name>
You will have to unhide files and folders to see to the Application Data folder (as given in the link). When you are in there look for a folder named Thunderbird and delete it. That should remove all the associated profile stuff that follows and do the trick.

Always pop back and let us know the outcome - thanks

message edited by Derek



#1
November 20, 2013 at 10:42:08
You probably didnt need to uninstall

http://kb.mozillazine.org/Profile_f...

::mike


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#2
November 20, 2013 at 13:04:49
Those MSXML entries are unlikely to be associated with Thunderbird.

It probably left your profile in place. See this if you really want to uninstall it:
http://www.ehow.co.uk/how_8102988_u...

Always pop back and let us know the outcome - thanks


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#3
November 20, 2013 at 15:14:16
I can't even do Step 1. I'm running XP and I don't see "Programs and Features"...just "Add and Remove Programs".

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#4
November 20, 2013 at 16:25:43
✔ Best Answer
Ugg. Without them saying so that link was for a later Operating System.

Whatever, for XP it is "Control Panel > Add-Remove Programs" but it looks like you've already been there. The next step is uninstalling your profile. I think it is pretty well the same as the link I gave you but perhaps you'd be best work with this one (which definitely states XP):
http://kb.mozillazine.org/Profile_f...

In case that looks confusing, all you are really trying to do is follow this path down as far as opening the Application Data folder:
C:\Documents and Settings\<your Windows user name>\Application Data\Thunderbird\Profiles\<Profile name>
You will have to unhide files and folders to see to the Application Data folder (as given in the link). When you are in there look for a folder named Thunderbird and delete it. That should remove all the associated profile stuff that follows and do the trick.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#5
November 21, 2013 at 14:24:18
At last...this worked.! Thank you so much, Derek. I now have a totally clean Thunderbird to work with.

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#6
November 21, 2013 at 16:39:24
Glad to hear it and thanks for popping back to let us know. Btw, there's a lot to be said for keeping files unhidden, except protected system files (unless you are prone to going around deleting files LOL).

Always pop back and let us know the outcome - thanks


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