Canon Pixma 560 blank pages printing

July 29, 2016 at 23:35:52
Specs: Windows XP
My printer is printing blank pages when I try and print pages from a Word document. Same happened when I went into WordPad and tried typing something. But strangely, if I go on the internet and try and print the internet page it works fine. Can anyone help me please so I can print my Word documents again?

See More: Canon Pixma 560 blank pages printing

Report •

#1
July 30, 2016 at 05:22:07
Does the content appear in Print Preview?

Does it print blank pages from in all existing Word documents or just certain ones?

Does it print blank pages from a newly created a Word document?

Does it print blank pages from Excel or PowerPoint documents?

Click Here Before Posting Data or VBA Code ---> How To Post Data or Code.


Report •

#2
July 30, 2016 at 15:24:59
Hi DerbyDad03.

Thanks for your response.

- Yes, content appears in Print Preview
- It prints blank pages from all existing docs I have tried
- Still prints blank when I do a new Word doc
- Prints blanks from previously printed Excel docs too.

It's still printing when I print an internet page but the colour is off. It looks like it is maybe not using the black ink. All my Word and Excel docs are all black ink so that would explain the problem. I have done a print head clean and the ink is full.

I am now trying a deep clean. Note that when I got the printer to do a test page it did print black then.

message edited by Slinkybaz


Report •

#3
July 30, 2016 at 19:01:17
re: Note that when I got the printer to do a test page it did print black then.

Does it still print a test page properly (black)?

Click Here Before Posting Data or VBA Code ---> How To Post Data or Code.


Report •

Related Solutions

#4
July 31, 2016 at 04:40:02
Ensure the print head is clean. If might need replacement but if so they are quite expensive. It is often more cost effective to replace the printer because spares for old ones are pricey.

Always pop back and let us know the outcome - thanks


Report •

#5
August 8, 2016 at 05:26:43
I have done every clean possible. So it looks like a new printer is needed then from what you are saying. Damn! But thanks for trying.

message edited by Slinkybaz


Report •

#6
August 8, 2016 at 07:02:22
Bit late to ask but what is the printer make and model number?

Also did you check to see if print heads are separate, available, costly?

Always pop back and let us know the outcome - thanks


Report •

#7
August 8, 2016 at 12:29:19
Canon Pixma 560 Derek. Is it worth me buying print heads when I'm assuming it could also potentially be something else and printers are so cheap these days?

Report •

#8
August 8, 2016 at 13:32:14
Yep, as we are not 100% certain then a new printer sounds like the best option. You will find the refills cheaper for a new one too. Modern printers usually have heads built into the cartridges themselves so they have less time to fail.

EDIT:
Sorry - I forgot you already stated the printer in the subject line.

Always pop back and let us know the outcome - thanks

message edited by Derek


Report •

#9
August 8, 2016 at 15:34:15
Look here and see if it helps, it suggests you clear your print queue, and gives directions on how to.

https://support.usa.canon.com/kb/in...

MIKE

http://www.skeptic.com/


Report •

Ask Question