cannot print normal text it is small in top left hand corner

January 12, 2019 at 09:51:05
Specs: Windows 7
Just suddenly developed this printing problem with my gmail software,although my wife can print my doc from her apple i pad after i mailed it to her,so presumably problem with my gmail?

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#1
January 12, 2019 at 10:07:24
There is more than one variable besides your gmail software. The obvious one is different devices. You say she has an iPad, but you don't say what you are using.

To be honest, I'm not even sure what you mean by "gmail software". Are you accessing gmail through your browser or through a mail client such as Outlook? What is it that you are calling your "gmail software"?

You also say you have a printing problem with your "gmail software" but then you say your wife can print your "doc". What kind of "doc"? An email isn't typically referred to as a "doc".

We need more details before we could offer any suggestions, other than the usual...

Restart your printer, restart your device, try printing other non-gmail related docs from your device, try a different browser if that's how you access gmail, etc. Try anything that might help narrow the issue down a bit more.

Come on back with some more details and we'll see what we can offer.

message edited by DerbyDad03


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#2
January 13, 2019 at 05:45:21
Printing small in the top-left corner is a problem that has been
asked about here many times. I didn't read those threads and
don't know the cause or the solution, but I suspect that it isn't
specific to your e-mail, even though it showed up while trying
to print e-mail.

When the problem occurs, can you exit your "gmail software"
and print something without resetting the computer or printer?
Does it still print small?

-- Jeff, in Minneapolis


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