Solved cannot print from word 2010

mmcconaghy September 5, 2012 at 08:58:05

Office 2007 has a Diagnostic feature, pretty sure 2010 has it also. To run a Diagnostic in 2007: Running Microsoft Office Diagnostics from within Excel / Word Click the Microsoft Office button Click on the Excel / Word Options button to bring up the Options dialog box (at the bottom of window) Click on the Resources button in the left hand pane Click on the Diagnose button in the right hand pane Click Continue Click Run Diagnostics Running Microsoft Office Diagnostics from the Start Menu Click on the Start button Click All Programs Click Microsoft Office folder Click Microsoft Office Tools Click Microsoft Office Diagnostics Click Continue Click Run Diagnostics Run it and see if that gives any ideas. Only other thing I would suggest is to update the printer drivers on the machine. MIKE http://www.skeptic.com/

nope that didn't work... I will keep working on it,, there has to be a reason that its only on this 1 tablet

mmcconaghy September 5, 2012 at 14:34:18

Have you looked here: http://support.microsoft.com/kb/329845 It is for 2002, but might give you some place to start looking. MIKE http://www.skeptic.com/

THX 1138 September 6, 2012 at 09:22:42

What make and model printer is it? Did you expand the margins of your document beyond the limits that the printer can handle? Try creating a new document and just type a single sentence without modifying any of the formatting then try to print it. Did it work?

everything is at a default level, no margins changed.. hp printers variuos models mainly 4000 series, emails print fine, internet pages print fine... just word has issues, reimaged computer, reinstalled Office, tried different fonts, check diags, and its seems to be only on this one tablet from Lenovo x220i.. other same tablets with the same image work fine... something happened on this one but not sure what that might be.

mmcconaghy September 12, 2012 at 11:40:27

Try running Word with no Add-Ins loaded: Click Start, and then click Run In the run box type: Winword.exe /a You may need the whole path. After you get it loaded, type a single sentence without modifying any of the formatting then try to print it. MIKE http://www.skeptic.com/

issue resolved, I went to control panel, administrative tools, services, print spooler and stopped it... checked windows,system32,spool, printers, (delete anything there but I didn't have anything) then I went back and restarted the print spooler and was able to print from word on the tablet for the first time in weeks. just stopping and starting teh print spooler solved the issue thanks to all who had suggestions

mmcconaghy September 13, 2012 at 13:13:07

Thanks for letting us know what worked. Might save someone else a lot of aggravation. MIKE http://www.skeptic.com/