Solved cannot print from word 2010

Hewlett-packard Mini 2140 netbook
September 5, 2012 at 08:46:38
Specs: Windows 7 pro, 2g
error message is "word cannot print due to the current printer setup" I can print in everthing else like adobe, internet , test pages I have reinstalled Office 2010, printers, the computer in question is a Lenovo Tablet x220i and the printers are Various Hp.. other computers can print from word to the same printer without any problems

See More: cannot print from word 2010

Report •


✔ Best Answer
September 13, 2012 at 12:08:52
issue resolved, I went to control panel, administrative tools, services, print spooler and stopped it... checked windows,system32,spool, printers, (delete anything there but I didn't have anything) then I went back and restarted the print spooler and was able to print from word on the tablet for the first time in weeks.

just stopping and starting teh print spooler solved the issue thanks to all who had suggestions



#1
September 5, 2012 at 08:58:05
Office 2007 has a Diagnostic feature, pretty sure 2010 has it also.

To run a Diagnostic in 2007:

Running Microsoft Office Diagnostics from within Excel / Word

Click the Microsoft Office button
Click on the Excel / Word Options button to bring up the Options dialog box (at the bottom of window)
Click on the Resources button in the left hand pane
Click on the Diagnose button in the right hand pane
Click Continue
Click Run Diagnostics

Running Microsoft Office Diagnostics from the Start Menu

Click on the Start button
Click All Programs
Click Microsoft Office folder
Click Microsoft Office Tools
Click Microsoft Office Diagnostics
Click Continue
Click Run Diagnostics

Run it and see if that gives any ideas.

Only other thing I would suggest is to update the printer drivers on the machine.

MIKE

http://www.skeptic.com/


Report •

#2
September 5, 2012 at 13:37:48
nope that didn't work... I will keep working on it,, there has to be a reason that its only on this 1 tablet

Report •

#3
September 5, 2012 at 14:34:18
Have you looked here:

http://support.microsoft.com/kb/329845

It is for 2002, but might give you some place to start looking.


MIKE

http://www.skeptic.com/


Report •

Related Solutions

#4
September 6, 2012 at 09:22:42
What make and model printer is it? Did you expand the margins of your document beyond the limits that the printer can handle? Try creating a new document and just type a single sentence without modifying any of the formatting then try to print it. Did it work?

Report •

#5
September 12, 2012 at 09:13:48
everything is at a default level, no margins changed.. hp printers variuos models mainly 4000 series, emails print fine, internet pages print fine... just word has issues, reimaged computer, reinstalled Office, tried different fonts, check diags, and its seems to be only on this one tablet from Lenovo x220i.. other same tablets with the same image work fine... something happened on this one but not sure what that might be.

Report •

#6
September 12, 2012 at 11:40:27
Try running Word with no Add-Ins loaded:

Click Start, and then click Run

In the run box type: Winword.exe /a

You may need the whole path.

After you get it loaded, type a single sentence without modifying any of the formatting then try to print it.

MIKE

http://www.skeptic.com/


Report •

#7
September 13, 2012 at 12:08:52
✔ Best Answer
issue resolved, I went to control panel, administrative tools, services, print spooler and stopped it... checked windows,system32,spool, printers, (delete anything there but I didn't have anything) then I went back and restarted the print spooler and was able to print from word on the tablet for the first time in weeks.

just stopping and starting teh print spooler solved the issue thanks to all who had suggestions


Report •

#8
September 13, 2012 at 13:13:07
Thanks for letting us know what worked.
Might save someone else a lot of aggravation.

MIKE

http://www.skeptic.com/


Report •


Ask Question