cannot open spreadsheets e-mailed to me

Microsoft Excel 2007
January 28, 2010 at 14:50:55
Specs: Windows 7
spread sheet are mailed to me and I cannot oprn them. On outlook the file attachment is a little white folder with an explorer symbol in the middle. Clicking on it, or trying to open it from excel presents a series of expanding pages that collaps back on themselves......what to do?

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#1
January 28, 2010 at 14:54:39
Does this happen with all documents or just this one? If it's a single document, it could be corrupt.

Does the document have a .xls extension or something else?


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#2
January 28, 2010 at 15:05:46
just checked my document files, the xls files in my doc files are not opening ieither, and i have a lot of files that have a small empty box in front of them. maybe I need to reinstall excel.

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#3
January 28, 2010 at 16:29:11
Or perhaps all you need do is reassociate the File Extension.

LIR


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