Adding Accounts to Outlook

September 16, 2019 at 03:34:05
Specs: Windows 10
As part of Office 365, Outlook is working fine on our PC. Imap is enabled at the gmail server and the two email accounts we use are accessed ok.

But our laptop has lost its connection with the server. I've done a full delete and clean install of Office, and deleted the two email accounts from the laptop.

I can't add either of these accounts back again because there is "a problem connecting with the server". But all settings are identical to our PC which is fine.

Help!!!! I can't think of anything else. The rest of Office works ok on the laptop, and Word is synching normally with the Microsoft server.


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#1
September 16, 2019 at 04:48:57
"But our laptop has lost its connection with the server"
Run the Wifi troubleshooter.
https://support.microsoft.com/en-au...

More here.

Fix network connection issues in Windows 10
https://support.microsoft.com/en-au...
https://www.tenforums.com/tutorials...
https://www.howtogeek.com/265870/ho...
http://www.digitalcitizen.life/how-...

message edited by Johnw


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#2
September 16, 2019 at 07:02:27
The Microsoft pages' recommendations don't work. Nor does turning off Firewalls etc.

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