acrobat reader 5.00 'has stopped working'

January 4, 2014 at 09:22:04
Specs: Windows 7
I have a Canon LIDE which I have used successfullyfor years to create pdfs. The machine will scan but then message appears:'Acrobat reader 5.00 has stopped working', and I click so Windows can seek to resolve problem, but it gives up after 4-5 sweeps.

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January 4, 2014 at 12:04:25
You could uninstall Acrobat Reader from "Control Panel > Programs and Features". then re-install it.

At this point though, I am unsure whether you should install Acrobat 5 from the Canon LIDE CD or use the latest which is Acrobat 11. It is possible (but not certain) that Acrobat updated and this caused the trouble.

Always pop back and let us know the outcome - thanks

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