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1311 error and Excel 2003 won't open

Microsoft Office excel 2003
October 26, 2010 at 07:04:08
Specs: Windows XP
I've been using Excel on this computer since 2005 and one day 3 weeks ago it wouldn't open. Instead, I get a "preparing to install" message and then an error 1311 message. When I click "retry" it continually goes back to the 1311 message. When I click to end the installation I get a "fatal error" message. Any ideas beyond reloading the software?

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November 2, 2010 at 17:59:34
I am having the exact same problem. I would really appreciate any assistance. I am fairly certain, from past experiences, it has something to do with the windows Microsoft updates. They had a problem with the XP software from 2007 and this glitch continues to occur during various updates. I still however, do not know how to stop it from reoccurring.

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November 2, 2010 at 18:27:11
Unfortunately it appears that error 1311 is quite common, and not very specific, see here:

There are some 677 articles.


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