wont connect though finds network

Dell Inspiron mini 10 notebook - black
April 19, 2010 at 14:00:10
Specs: Windows XP
notebook has been running faultlessly on wireless edimax router,now suddenly wont connect to internet, it finds my network but just wont connect,tried re-entering network key, it accepts 10 digits but when I look again has gone back to 7 ?? could this be the problem? It will connect to neighbours wireless no probs. Pls note I am not a techie ,but I have tried disabling firewall etc. If anyone can help with ideas - it was fine yesterday and nothing been changed, pc and xbox still working fine so don't think it is a router issue....help !

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#1
April 19, 2010 at 14:19:44
Sounds like you are using the wrong Wireless Encryption. WEP will not allow you to use a key longer than 10 characters. Verify what encryption you are using on your router...

WEP
WPA
WPA2

or what?

Also...

"it accepts 10 digits but when I look again has gone back to 7"

how do you know it goes back to 7. If you are counting the Stars, don't because they hide the number of actual characters you have for security.


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#2
April 20, 2010 at 06:35:11
Thanks for replying. The connection screen shows I am using WPA-personal (PSK),other options are there eg open,shared,801.2x,WPA enterprise or CCKM. I havent changed this setting. The router was set up for me by a computer guy,he gave me the network key, it is 10 characters, I have tried it with and without capitals but no different, I think you are right that this might be the problem. and thanks for the tip re counting the dots which is exactly what I was doing !! The box bottom right with the little screen just says 'aquiring network address' but never connects. If you have any ideas please let me know, if not guess it will have to be a techie call out !

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#3
April 20, 2010 at 08:08:36
'aquiring network address' but never connects.

This means your pass phrase is correct. If it was wrong you would get a message that said "limited or no connectivity". It sounds like you may have a weak signal or one that has interference on it. You may want to change the Wireless Channel on your router.


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#4
April 21, 2010 at 06:33:38
I have given in and taken it to be fixed, will try and post the end result, in case it helps anyone else out ! Was not confident enough to mess with it too much. Really appreciate your replies though, thanks a lot

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#5
April 25, 2010 at 12:48:21
Have got notebook back, problem was with the Dell integrated wireless connection part, it has now been changed to windows connection and is back to perfect working order......so if anybody else has the same problem with a Dell, it could be this ! thanks again for the advice ace omega.

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#6
December 12, 2010 at 01:02:07
Hello > appygirl.
I have just read the post you put re problem connecting with your Dell laptop.
I recently bought a Dell mini 1018 laptop and tried to connect to the wireless connection at home via router. No luck. Although I do have another Dell at home which connects smoothly and with no problems. (a different model). In thinking that it was a problem with the laptop wireless card, I exchanged it for a new one (same model) and still cannot connect.
I approached the router Company (Edimax) and they checked and advised that it could be that the Dell mini + router are not "speaking the same language" and they just told me to replace router altogether for a new brand.
You wrote in the end that the "problem was with the Dell integrated wireless connection part, it has now been changed to windows connection and is back to perfect working order.....".
Could you please explain that and how you did it? perhaps my issue is similar.
Would appreciate any help from you or anyone else that reads the post.
Thanks a million!

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