Wireless signal downstairs recently not reliable

Self build / N/A
July 9, 2014 at 14:50:30
Specs: Vista Ultimate, SP2, 3.0Ghz/2Ghz
Recently, my wireless has been disconnecting often and doesn't seem to be reliable. Web sites take long to load and sometimes I get the "Internet Explorer can not display the web page" message. I am able to ping the router just fine. Pinging websites results in some packet loss. Does anyone have any suggestions? Thanks.

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#1
July 9, 2014 at 14:55:26
Have you tried unplugging the router for about 30 seconds? Sometimes that fixes minor router glitches.

Always pop back and let us know the outcome - thanks


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#2
July 9, 2014 at 20:56:32
Are you close enough to the router? Often being too far away or having things in between the device and the router (such as walls) can lead to poor signal.

If you are out of range and can't move closer, then I suggest you buy a wi-fi extender.

I suggest trying to connect to the internet via an ethernet cable. If you still get packet loss, it is likely just a problem with your ISP. To resolve those issues you'd have to call their customer support. What ISP are you using?

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#3
July 10, 2014 at 07:29:47
Click on my name above in this response and read my “how-to” guide titled, “Troubleshooting Wireless Issues” and go through the steps listed there. This guide applies to non-wireless routers as well as wireless

I just reread my how-to guide and realized that points only at the router. I'm going to have to update it.

After step 2 in the aforementioned guide have a look at your wireless device and ensure it's working properly and has the most recent drivers available. If after doing so it's still not working right, try your wireless device with another (known to be working good) wireless network to see if the behavior continues. If it does, then it's likely to be the wireless interface on your device that's the problem. If the problem goes away, then it's likely your router at home and you'll want to proceed with the rest of the steps in my guide.


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How charged with punishments the scroll,
I am the master of my fate;
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***William Henley***

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Related Solutions

#4
July 10, 2014 at 09:53:21
The router is upstairs and I usually connect downstairs. There have been no issues until recently. Sometimes the entire wireless network disappears and then when I hit "Refresh wireless networks" if finds it again and gets an IP address. I'm wondering if someone in the neighborhood just set up a new wireless network using the same channel and is causing interference. Could be a driver update issue also. I'm typing this using a wired connection and it is fine so I don't think it's bad conditions on the internet. Will let you know what happens next time I use the wireless. Thanks to all for your responses!

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#5
July 11, 2014 at 13:28:38
Whatever the problem was, it seems to have corrected itself. My wireless is more stable now. I'm chalking this one up to internet connection issues not due to my setup.

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#6
July 11, 2014 at 13:48:20
If you think someone with a strong signal is on the same channel as yours there are small free programs you can download which will show what channels are being used locally, including yours.

If there is a clash with a big one you can set your router to a different channel rather than Auto. To avoid overlap it is best to use 1, 6, or 11.

Always pop back and let us know the outcome - thanks


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#7
July 13, 2014 at 10:17:01
"I'm chalking this one up to internet connection issues not due to my setup."

That would not explain why the wireless connection would disappear until you refreshed your connections. It is something in your house or area causing this to happen, not Internet connection problems.

Have you recently moved or added furniture in your house between where your computer is and the wireless router? Has anything electrical been added such as a portable air conditioner, fluorescent lights?


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