Wireless connectivity to Virgin

Compaq / Armada 500e
January 15, 2009 at 22:57:36
Specs: WinXP, 1Ghz; 512Gb
A laptop with a PCMCIA-WiFi card, routinely connects to the internet at Unwired Hotspots. I am trialling Virgin Home Broadband, and the 'agents' at Virgin say that my wireless network is satisfactorily setup [on a desktop]. However, the laptop's systray connection icon KEEPS showing a red cross through it for Virgin, but not for Unwired. The Virgin agents says that there must be a fault with the WiFi card if there is a red cross through the connection icon. Yet the card works well for Unwired. How to solve ?

Basty


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#1
January 15, 2009 at 23:30:03
Have you installed the VirginMedia Connect Software ?? and are you using the Virginmedia (NTL) Netgeaar Router ? I have had problems using some other Routers...

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#2
January 16, 2009 at 01:29:11
ITguru
Virgin did not give me any software to install. The 'gadget' (router/modem ?) they gave me is what I'm using.
The 'agent' wanted me to connect the laptop for starters by ethernet cable - I would like to oblige, but the only Network Adapter that Device Manager shows is the PCMCIA-WiFi card. I'm working on trying to get the ethernet socket functional. Maybe the ethernet cable will trigger wireless receptivity - apparently some code has to be inserted into the laptop to allow it to see the network....

Basty


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#3
January 16, 2009 at 02:53:45
You have to setup with Ethernet Cable connection first and they should of sent you a CD, the laptop has to be authenticated.

I am assuming you are VirginMedia Cable and not BT Line ??

If you are on Cable, they would of sent you a Blue Modem and White Netgear Wireless Router, if you aslo have the TV Set Top Box, they would also os sent you a cable 1into2 splitter.


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#4
January 17, 2009 at 00:36:09
I replied to this, but it has apparently gone astray.
The modem connects ONLY to a power supply - and PCs by ethernet cable or wirelessly to the modem.
My laptop is quite capable of connecting wirelessly to the internet, but not through Virgin !

Basty


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