Wireless connection upstairs keeps dropping out suddenly

August 24, 2013 at 23:14:23
Specs: Windows 7
i am useing a laptop and down stairs it works fine. but when i got upstairs to my room it will work but then just randomly at differnt times it goes out on me. and then i have to go and reset the modem. the pc works fine the whole time though. so any idea what is wrong? the modem and everything is comcast.

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#1
August 24, 2013 at 23:24:48
Try setting the router to a different wireless channel. 1, 6 or 9 are usually the best.

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#2
August 24, 2013 at 23:41:15
how excatly do i do that? because on this i don't see a way to have it on a channel.

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#3
August 25, 2013 at 07:04:35
but when i got upstairs to my room it will work but then just randomly at differnt times it goes out on me

This may not be an issue with the router, it may be an interference issue. When you go upstairs, you put at least one floor and how ever many walls between you and the router. This can deaden the wireless signal.

Check your laptop, how strong is the signal you're getting upstairs? If you're only getting one or two bars out of 5, then the issue is likely the interference and you'll need to extend your wireless network upstairs with an extender or wireless capable router that can operate in bridge mode.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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Related Solutions

#4
August 25, 2013 at 17:01:48
You access your router settings by typing the appropriate address in your browser (192.168.1.1 or similar).

Re #1. Wireless channels 1, 6 and 11 are usually stated as best for the reasons here:
http://www.metageek.net/support/why...

EDIT:
Another possible method is to use cable rather than wireless, using a "PowerLine" (or Home Plug) adapter which works via the domestic power cables.

Always pop back and let us know the outcome - thanks

message edited by Derek


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