Solved Win8.1 not working with previously OK Belkin wireless card.

October 30, 2013 at 04:50:33
Specs: Windows 8.1
I have just updated to Windows 8.1 from Windows 8.
Upon restart I was unable to access any wireless networks and the system does not seem to be recognising the previously OK wireless card.

Under Windows 8.0 I had been using the Belkin 802.11g wireless card (version 3000uk), but as they never upgraded their drivers for Win7/8 I believe I was using the Ralink RT2500.sys driver because the card is made with a Ralink chipset.

I have tried uninstalling and reinstalling my Wireless Card and driver to Belkin and Ralink.

I have googled and searched for a workaround or answer for a day or so now and nothing, so far, has worked.

I would be extremely grateful for any assistance. I can connect OK with ethernet so can recheck here and supply info etc.

For reference, with just the Belkin driver installed (ie, prior to Ralink) this was the diagnostics that came up.

---------------
Issues found
Your computer appears to be correctly configured, but the device or resource (DNS server) is not respondingYour computer appears to be correctly configured, but the device or resource (DNS server) is not responding Detected Detected
Contact your network administrator or Internet service provider (ISP) Completed

Issues found Detection details

6 Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding Detected Detected

Contact your network administrator or Internet service provider (ISP) Completed

Windows can't communicate with the device or resource (DNS server). The computer or service you are trying to reach might be temporarily unavailable.

Detection details Expand

InformationalDiagnostics Information (Network Adapter)
Details about network adapter diagnosis:

Network adapter WiFi driver information:

Description . . . . . . . . . . : Belkin 802.11g Wireless Card
Manufacturer . . . . . . . . . : Belkin Components
Provider . . . . . . . . . . . : Ralink Technology, Inc.
Version . . . . . . . . . . . : 2.2.7.0
Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem22.inf
Inf File Date . . . . . . . . . : 29 July 2004 11:19:44
Section Name . . . . . . . . . : BELKIN.ndi
Hardware ID . . . . . . . . . . : pci\ven_1814&dev_0201&subsys_700a1799
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 1



InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration
Initialise status: Success

Information for connection being diagnosed

Result of diagnosis: No problem found


See More: Win8.1 not working with previously OK Belkin wireless card.

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✔ Best Answer
November 11, 2013 at 04:29:57
Thankyou for your replies Curt, much appreciated.

As I mentioned I have kind of workedaround using the Wireless Extender and an ethernet cable. Looks messy, but it works for now so I can get work done.

But I will save the URL of this and Jace's posts so I can refer to all the advice in the future if needed.

Thanks.



#1
October 30, 2013 at 05:17:14
I should add.

When running the RT2500.sys driver the wireless sort of works. By that I mean it connects to a different wireless nearby (a BT openzone one) but not my personal one. In the charm bar on the right under W8.1 I have never seen the list of local wireless networks from which to choose. With RT2500.sys it just default connects to one I can't use but does not show the list or any way or changing the network.

The icon in the bottom right corner used to be the bars showing network quality. Since 8.1 update it is a monitor with a little lolly pop to the left of it. But for all I know this is a W8.1 graphic change.


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#2
October 30, 2013 at 11:59:12
I'm no expert on this but keep a check on Windows updates. I read somewhere that there was a networking bug in the Win 8.1 update which might now have been corrected.

Always pop back and let us know the outcome - thanks


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#3
November 2, 2013 at 13:20:33
Hello willjennings80,

i have the same problem with my ralink rt2500 wifi card after the win 8.1 update.
The device manager says everything is ok but not one network can be detected.
If you have found a solution please let me know!


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Related Solutions

#4
November 2, 2013 at 13:43:29
There's some very general stuff here:
http://blogs.technet.com/b/dennis_s...

Always pop back and let us know the outcome - thanks


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#5
November 4, 2013 at 10:42:40
Similar issue here! What a nightmare

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#6
November 4, 2013 at 10:47:45
Derek November 2, 2013 at 13:43:29
There's some very general stuff here:
" target="_blank">http://blogs.technet.com/b/dennis_s...

Unfortunately, nothing worked for me

message edited by jace112


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#7
November 4, 2013 at 11:01:30
jace112

One of the problems with jumping into an existing thread is we have no information about your computer or its inbuilt network devices. Sometimes there can also be subtle differences in the paricular symptoms on your own computer. Best thing is to start a new thread with your own specific problem. It will also be at the top of the pile for more helpers to find.

In the meantime check to see if there are any updated drivers for your wifi and keep an eye on Windows Update for anything new in the way of a fix.

Always pop back and let us know the outcome - thanks


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#8
November 4, 2013 at 12:51:11
@Derek :
I do agree to what you are saying, but the thing is that willjennings80 has exactly described my problem.
I was running fine Windows 8.0 with my RT2500 card. (RT2500.sys)
On 8.1, the network connections disappeared...
"I should add.
When running the RT2500.sys driver the wireless sort of works. By that I mean it connects to a different wireless nearby (a BT openzone one) but not my personal one. In the charm bar on the right under W8.1 I have never seen the list of local wireless networks from which to choose. With RT2500.sys it just default connects to one I can't use but does not show the list or any way or changing the network.
The icon in the bottom right corner used to be the bars showing network quality. Since 8.1 update it is a monitor with a little lolly pop to the left of it. But for all I know this is a W8.1 graphic change."
> that's exactly what I experience right now. I'm connected to a public wifi network. Right click on the icon says "no connection available"...
I've tried all the tricks found so far.
Please help.

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#9
November 4, 2013 at 13:39:43
Well, I seem to be the only one trying to help on this one. You are not alone - there are many reports of Wifi issues (apprantly relating to drivers) after installing Win 8.1. Makes me wonder if we are all waiting for suitable drivers to be written for Wifi cards and adapters.

Updating the bios and the chipset drivers has possibilities.

However, I have more faith in this sort of procedure, which has worked for some - taken from a website:

============================================

Revert your network adapter driver back to an older version instead of the one installed by windows 8.1.

You can do this by going to Device Manager, right click on your Network Adapter and go to Update Driver. Next go to "Browse my computer for driver software", then "Let me pick from a list of....". Uncheck the "show compatible hardware" checkbox and finally select the older version of current driver. If you dont know which, just use trial and error.

============================================

Make sure you first note the driver currently used, so that you can go back to it if necessary.

Definitely raise a new post, which should attract some more heads to try and get around this issue.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#10
November 6, 2013 at 02:06:20
Derek,

thankyou very much for your responses. I have been away these last few days on holiday and so haven't been able to check this board or test my wireless.

Windows Updates: I have been regularly checking and there has been nothing so far.

Link 1: I tried the suggestions on http://blogs.technet.com/b/dennis_s... prior to my initial query on this site. Alas, nothing on it worked.

Update driver: I also have tried this before my first post here. There is no 'older driver' for this network adaptor showing up, though I tried every other similar card listed whether Belkin, Ralink or other and, unlike in some other boards such as the one you kindly linked to above, none worked.

But I thank you very much for your suggestions.

Will


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#11
November 6, 2013 at 10:54:15
Looks as if MS and/or the manufacturers have screwed this up. Double posting is frowned upon a bit but if nobody else has responded on here within the next few days I would still be inclined to repost and put your query at the top of the pile again. Also watch out to see if there is a new post by Jace112 that you could monitor.

Sorry I was unable to dream up a suitable fix this one. In the unlikely event that I stumble on something I'll post back on here.

EDIT:
As you probably know MS do their mass updates on the second Tuesday of each month. They might push out something around then.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#12
November 8, 2013 at 05:07:59
I didn't know the dates MS do their updates, so thanks for the heads up of when to look.

I have found a workaround though, which while doesn't solve the issue means I can use the wireless on my computer and move it back to my office rather than my temporary home in the living room where it can be plugged into the router via ethernet.

I had a TP-Link wireless ranfge extender in another room of the house which i will now permenantly keep plugged into my PC via ethernet. Seems to work ok that way.

But, thanks for your help again.


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#13
November 8, 2013 at 08:00:52
Glad you've found a workaround. Sometimes the updates might be a day late (depends on your time zone).

Always pop back and let us know the outcome - thanks


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#14
November 8, 2013 at 14:21:03

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#15
November 8, 2013 at 15:08:29
jace112

Thanks - one for willjennings80 to keep an eye on too.

Always pop back and let us know the outcome - thanks


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#16
November 9, 2013 at 06:03:38
I've been away on a hunting trip and only returned yesterday but after looking this thread over, I'd suggest the reason nobody else has commented is because there's not much else to say that Derek hasn't already said.

Considering MS is known for breaking things with their updates, it wouldn't surprise me in the least that this is a bug in 8.1

If you haven't yet, you could try:
1) un/reinstall the drivers for the device
2) un/reinstall the device itself

I would suggest you do not reply on MS's updates to fix this but would recommend you go to the device manufacturer and download their drivers. If they don't have 8.1 drivers, try the 8. If those don't work, try the Windows 7 drivers. If none of those work, email the manufacturer's support people and ask them "what the hell?"

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#17
November 9, 2013 at 06:18:12
I should have looked at jace112's post first. It's worth going to my response there and reading it:

http://www.computing.net/answers/ne...

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#18
November 11, 2013 at 04:29:57
✔ Best Answer
Thankyou for your replies Curt, much appreciated.

As I mentioned I have kind of workedaround using the Wireless Extender and an ethernet cable. Looks messy, but it works for now so I can get work done.

But I will save the URL of this and Jace's posts so I can refer to all the advice in the future if needed.

Thanks.


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#19
November 11, 2013 at 08:23:42
OK, thanks for popping back to let us know the situation.

Always pop back and let us know the outcome - thanks


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