Win 7 HP laptop will not stay connected to wireless network

Hewlett-packard / Hp g62 notebook pc
September 1, 2013 at 12:41:54
Specs: Windows 7 Home Premium, 2.1 GHz / 2810 MB
I have tried many different things and have come up empty. My problem:
My computer will not stay connected to my wireless network. I have tried moving the router (Belkin Connect basic), tried changing channels, tried changing security settings. What can I try? Any suggestions?

OMG don't judge me!


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#1
September 1, 2013 at 12:44:49
Using a laptop or desktop? Do you get a strong signal? How old is this router. Old routers sometimes get very flakey such as that you describe when they start failing.

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#2
September 1, 2013 at 12:45:54
Are you allowing the computer to get an IP address from the router or have you fixed a static address, with a fix dns and default gateway?? If you know.

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#3
September 1, 2013 at 12:51:02
It is a laptop, and I get full signal. When it disconnects, and I try to reconnect, sometimes (most times) it says that it cannot connect, and I run the troubleshooter. Then, it tells me that the password is not right and needs to be re-entered, which the password IS right, I have not changed it. I just click it as if I changed it (didn't change anything) and then it will connect for a few seconds, then disconnect. I have to go through the troubleshooter, and this time it has to reset my wireless card. Then it connects for a while, only to go through it all over again.

I have not fixed a static address, I allow the computer/router to do so. I have not changed any of those settings, as I am not 100% sure what to set them as.

OMG don't judge me!


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#4
September 1, 2013 at 12:55:16
the router is about 2 1/2 years old, sorry, just saw that part. It is not a very expensive one, I think I paid about $30 for it at Wal-Mart.

OMG don't judge me!


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#5
September 1, 2013 at 14:24:29
And now, I haven't had an issue for almost an hour. It has stayed connected just fine. Ugh.

OMG don't judge me!


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#6
September 1, 2013 at 14:38:08
Sounds icky. Does anyone else use wireless....and do they have the same problem? Or if you use your laptop wirelessly elsewhere do you have the same issue? My guess is flakey modem (the high speed one that would connect to the router), a flakey router, or a flakey wireless card on laptop. Have seem many a router that the lan portion works but the wifi gets hit or miss especially if they are overheating? Try this: go to the control panel and get into "Network connection and sharing Center", up on the left at the top is "manage wireless connections". That will bring up a list of all the wifi networks your computer has saved the connections of. Remove any you don't recognize, and then remove the ones related to the router you are currently trying to connect to, if there is more than one delete them all. Restart the computer and then via your wifi find your wifi network, it should ask you to enter the password 2X, and then allow you to save the connection which you can. See if that helps.

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#7
September 1, 2013 at 15:06:29
How close in proximity is the router to your wireless Network Interface Card? Are there any walls or other objects within the path? Are their other electronic devices, most especially those using wireless signals, nearby?

Here's some interesting reading/watching:
http://www.howtogeek.com/126327/how...
Homemade WiFi Extender http://www.youtube.com/watch?v=sUTT...

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Apologies if I don't respond to your reply immediately. I don't check this site daily, but you're welcome to PM me as a reminder.


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#8
September 1, 2013 at 15:34:09
my daughters ipod and my kindle have problems connecting to the network also. I have deleted the connection from my system several times, and no go. I can connect just fine to other networks. The computer and router are about 5 feet apart, No walls. It is behind my TV, but I don't have anywhere else that I can put it right now, the other place it was was beside the telephone, and that definitely didn't work.

OMG don't judge me!


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#9
September 1, 2013 at 17:18:38
Gets me back to the router or modem. if the lan or wired connections work fine off the router it is not likely the modem. Anyone got a router you can try???

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#10
September 1, 2013 at 17:25:46
Also how are you connected ADSL through a phone line, a cable line or other? Have you noted any flashing lights on the modem. If the modem itself is dropping the connection everyone wired and wireless will loose the connection until the modem is able to reconnect. If only the wireless is faulty more likely the router. Have you tried connecting through using an ethernet cable when the wireless fails?

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#11
September 1, 2013 at 20:20:52
I am on a cable modem, and the normal lights flash and blink as normal when it is disconnecting me, so I do not think that it is that. After all of this, I am betting it is the wifi radio in the router - my desktop is connected with the wired connection and it doesn't have problems. I do not have another wireless router to try. I have connected the laptop with the wire, but the wire I have isn't good - the one connector is broken and doesn't sit well in the socket. I don't have another wire to use either, nor do I know of anyone who has one that I could borrow even to try.

I guess I will have to look around and see if I can find a router cheap, I don't have much money right now.

OMG don't judge me!


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#12
September 2, 2013 at 15:10:26
Yepper I would try another router.

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#13
September 3, 2013 at 11:42:15
Belkin routers are about the worst ever made. Type Belkin into any computer forums search engine and the list of problems with Belkins will go on for days. Get a Linksys, Netgear, or Cisco and I'll bet your problems all disappear.

message edited by THX 1138


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