Solved Wifi disconnect whenever laptop goes to sleep or lid close

Hewlett-packard Hp pavilion dv4-2169nr e...
January 30, 2016 at 20:01:44
Specs: Windows 10
My wifi disconnects from my laptop whenever it goes to sleep or else I close it...this has only started since I did a windows 10 update....If I try to just continue when it 'wakes up' the wifi drops and I have to restart it again...
Also, I seem to have to go into the setting for the mouse pad and check the scroll box as well on each restart....Any ideas?

Thanks in advance for your help! :)


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✔ Best Answer
February 1, 2016 at 03:31:21
Well done, thanks for letting us know.

Always pop back and let us know the outcome - thanks



#1
January 30, 2016 at 20:57:43
The Wifi should disconnect on sleep or shut down but it should wake up very shortly after the machine does, on the order of 3 to 10 seconds or so depending on the speed of the hardware.
Try manually updating your system's drivers from the manufacture's web site to the latest ones available and see if that helps.
Also make sure that there are not too many programs launching when Windows starts because this can slow down wake up considerably.

You have to be a little bit crazy to keep you from going insane.


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#2
January 31, 2016 at 05:09:51
The problem is that it needs to be restarted to reconnect to the wifi....it will not reconnect on it's own , as it used to in several seconds as you mentioned ....and all of the drivers are up to date.....This is not a problem from too many programs loading either, as that is not the case, but thanks for the answer any way,....

message edited by Dee66


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#3
January 31, 2016 at 05:43:11
You can as a test run a System Restore (I believe that it still works in W10) to before the update and if this fixes the issue, run the Updates manually one at a time to see if one of them is the actual cause.

You have to be a little bit crazy to keep you from going insane.


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#4
January 31, 2016 at 05:54:11
Yeah that seems a tad extreme to me...I think I'm going to try uninstalling the adaptors and reinstalling first...Also tried to do a system restore back to 8.1 a while back, for other reasons, and for some reason was unable to...Not sure why and ended up resolving whatever the issue was anyway...Also, it was after Windows 10 did automatic updates...not sure how I'm supposed to run those individually, IF, I could even find them! lol

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#5
January 31, 2016 at 12:01:33
Just for info, MS disable System Restore when you do the upgrade so you might need to switch it back on again.

One easy thing to try is to go into Device Manager, find your Wifi adapter in Networks then right click it and Uninstall it. This is not like a normal uninstall, it just breaks the link between the hardware and software. When you restart, the system will find the hardware and set it up again (which can solve issues). If it ask whether you want to "remove the software" do NOT let it.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#6
January 31, 2016 at 21:17:07
Click on Windows 'Start' button and type 'Windows Update' and one of your options will be 'Check for Updates', click on that and the Windows Update box will come up and the Update Software will scan your system for available updates. It will soon show you the Important Updates. You can select or unselect as you like and OK it to install.

You have to be a little bit crazy to keep you from going insane.


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#7
February 1, 2016 at 03:17:23
Turns out I or someone else had accidentally checked the power saving option in power management for my wifi adapter...I unchecked it and the wifif is back to normal...Thanks any way everyone!!!

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#8
February 1, 2016 at 03:31:21
✔ Best Answer
Well done, thanks for letting us know.

Always pop back and let us know the outcome - thanks


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