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why won't my pc access any websites

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internet explorer
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April 13, 2011 at 22:13:10
Specs: PC (Dell)
When clicking the Internet Explorer icon it won't open ANY webpage. My Internet connection works perfectly. My other computers are fine. It's just this one with the problem.
Please, help me. This is very frustrating.
Thanks,
Estela

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#1
April 14, 2011 at 07:11:40
Type following command in command prompt (cmd.exe) to make sure it displays correct IP address, subnet mask, gateway and DNS servers info. If yes, ping the gateway IP and make sure it works.

ipconfig /all

After that test to nslookup those domain names, see whether it works. If it doesn't work well, try to configure following free DNS servers provided by Google, see whether it works.

8.8.8.8
8.8.4.4

Hope this helps.


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