When clicking the Internet Explorer icon it won't open ANY webpage. My Internet connection works perfectly. My other computers are fine. It's just this one with the problem.
Please, help me. This is very frustrating.
Thanks,
Estela
Type following command in command prompt (cmd.exe) to make sure it displays correct IP address, subnet mask, gateway and DNS servers info. If yes, ping the gateway IP and make sure it works. ipconfig /all
After that test to nslookup those domain names, see whether it works. If it doesn't work well, try to configure following free DNS servers provided by Google, see whether it works.
8.8.8.8
8.8.4.4Hope this helps.
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