Solved why is the agere soft modem and the marvell yukon on my pc?

Gateway Desktop with amd phenom ii x4 qu...
September 3, 2012 at 23:20:56
Specs: windows vista, pent 4 4 gigs
I bought a gateway in 2009. I used it until april 2011 when I noticed that files and software I installed were being exported off my pc. I just reconnected the gateway and ran norton360. I have my gateway connected to an external modem that provides tv and phone service as well. Why does my pc say that the active modem is the marvell yukon? How did that and the agere get on my computer? Did they come already installed? What is a soft modem? Is that a way that your pc can be connected to the internet with no external modem? Where are these soft modems located, or are they just installed software and drivers? Whew! Sorry for so many questions. My goal is to eliminate all ways that anyone could be accessing my pc..thanks!

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#1
September 4, 2012 at 01:43:55
✔ Best Answer
A soft modem is an Analogue Modem, likely you have a RJ11 port on your machine.

The Yukon Marvell is the RJ45 Ethernet Port Chipset

Seems you are worrying about what is normal !

Except for Norton 360 which is dreadful software......

ARM Devices are the future, great British Design !


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#2
September 4, 2012 at 02:26:32
Thanks! I still don't understand though. If my pc is connected to an external modem, why does my computer tell me that the yukon marvell is my modem? How did these modems get on my computer? I want them off my computer. How do I uninstall? And also, I still don't understand what a soft modem is. Sorry for all the questions. Thanks!

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#3
September 4, 2012 at 07:42:23
The modem uses the telephone wire and the yukon marvel is your ethernet or network driver. Leave them alone or you will have problems! They are perfectly normal and if you remove em, you will have bigger issues....like not being able to get on-line.

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#4
September 4, 2012 at 08:08:32
"If my pc is connected to an external modem, why does my computer tell me that the yukon marvell is my modem?"

Confusion in the word "modem" There are two types of modems, one for phone lines as in dial up and one as in dsl/cable which is broadband.

If enough people tell you the same thing will you believe them?

Don't uninstall your dialup modem or your network interface. They are normal so quite worrring about them.

Answers are only as good as the information you provide.
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