why is my internet so slow?

Dell Inspiron 1545 notebook
February 24, 2010 at 16:49:46
Specs: Windows Vista
Why is my internet speed so slow. When I run a speed test on speedtest.net it says im at fastest @ around the 500kbps range. I live in a condo and have the condo provided internet(in which I pay a low price for) that says connected @ 54mbps per sec, (supposedly). Can someone please help?

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#1
February 24, 2010 at 16:52:58
Hello,

The 54mbps connection speed you are seeing is the maximum speed of data transmission between your workstation and the wireless access point your connected to.

How many other users are using the same internet connection? the more people using the internet at the same time will take up bandwith.

Regards
Lee Cook


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#2
February 24, 2010 at 17:21:03
Thanks for the response. I really dont know how many people are using the same internet connection but even like @ 3am when Im assuming most people are not on the net, its still the same. can it be that my modem is bad? I just find it hard to believe that its only 500kbps and its not dialup.

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#3
February 24, 2010 at 17:42:36
Hello,

If you're connected to a wireless network then your local workstation modem will not affect that wireless connection.

Who owns the access point? have you spoken to them about the speed's your getting?

Regards
Lee Cook


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#4
February 25, 2010 at 07:32:40
Here's what I see as being the key point:

I live in a condo and have the condo provided internet(in which I pay a low price for)

You get what you pay for in this world. I suspect if you check with the people in charge of the condo and the internet connection you'll find you have a "lite" package that gives you bandwidth similar to what you mentioned.

I would ask them what your bandwidth is supposed to be and then rerun your speed tests or pop back in here with the info and we can tell you if you're getting approximately what you're supposed to have.


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