why im not getting actual speed of 3g for IDEA?

April 2, 2012 at 06:40:13
Specs: Windows XP, 2GB
hi buddy....i'm naveen.....i recently activated idea Sim 2g to 3g and i put that Sim in my micro-max modem, the signal has got 3/4 points out of 5 points(signal strength)... good signal strength but the idea support says 21.1mbps i think its not downloading speed but at least the speed is supposed to come above 300 kbps ..but i got 30 kbps only i don't know what happened the idea support center not giving good response and they said the complaint is closed so i gets cheated by idea...i don't know how to increase the speed of idea 3g?
NOTE: the micro-max modem is good and nothing wrong in that...
PLEASE rectify my problem......

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April 2, 2012 at 14:25:13
I would suggest you open another complaint with IDEA.

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