why do i keep having Diagnose INternet Connec

December 28, 2010 at 07:43:12
Specs: Windows 7
I am using Windowds 7 Ultimate and all of a sudden I am having the following things come up on websites. It does not happen all the itme sometimes it happens all day one day on a certain sithe then the next day it works fine. For example I go to My Bell and try to rebvire rate plan options for my cell phone and while it tries to go to the page I get "Internet Explorer cannot display the webpage" and then I can try diagnostics and whn I do it does not come up with any answers as I am connected! It happens whether my Firewall is running or not.

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#1
December 28, 2010 at 10:58:21
Sounds like Packet Lose. Go to you Command Prompt and run the following command...

ping yahoo.com -n 50 > pingtest.txt

open the file and post the results.


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#2
December 28, 2010 at 11:17:56
Pinging yahoo.com [98.137.149.56] with 32 bytes of data:
Reply from 98.137.149.56: bytes=32 time=48ms TTL=55
Reply from 98.137.149.56: bytes=32 time=42ms TTL=55
Reply from 98.137.149.56: bytes=32 time=42ms TTL=55
Reply from 98.137.149.56: bytes=32 time=43ms TTL=55
Reply from 98.137.149.56: bytes=32 time=42ms TTL=55
Reply from 98.137.149.56: bytes=32 time=43ms TTL=55
Reply from 98.137.149.56: bytes=32 time=44ms TTL=55
Reply from 98.137.149.56: bytes=32 time=42ms TTL=55
Reply from 98.137.149.56: bytes=32 time=44ms TTL=55
Reply from 98.137.149.56: bytes=32 time=44ms TTL=55
Reply from 98.137.149.56: bytes=32 time=47ms TTL=55
Reply from 98.137.149.56: bytes=32 time=43ms TTL=55
Reply from 98.137.149.56: bytes=32 time=42ms TTL=55
Reply from 98.137.149.56: bytes=32 time=43ms TTL=55
Reply from 98.137.149.56: bytes=32 time=42ms TTL=55
Reply from 98.137.149.56: bytes=32 time=43ms TTL=55
Reply from 98.137.149.56: bytes=32 time=46ms TTL=55
Reply from 98.137.149.56: bytes=32 time=48ms TTL=55
Reply from 98.137.149.56: bytes=32 time=47ms TTL=55
Reply from 98.137.149.56: bytes=32 time=47ms TTL=55
Reply from 98.137.149.56: bytes=32 time=42ms TTL=55
Reply from 98.137.149.56: bytes=32 time=43ms TTL=55
Reply from 98.137.149.56: bytes=32 time=42ms TTL=55
Reply from 98.137.149.56: bytes=32 time=42ms TTL=55
Reply from 98.137.149.56: bytes=32 time=43ms TTL=55
Reply from 98.137.149.56: bytes=32 time=43ms TTL=55
Reply from 98.137.149.56: bytes=32 time=42ms TTL=55
Reply from 98.137.149.56: bytes=32 time=42ms TTL=55
Reply from 98.137.149.56: bytes=32 time=43ms TTL=55
Reply from 98.137.149.56: bytes=32 time=42ms TTL=55

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#3
December 28, 2010 at 11:23:20
Did not see the bottom but what you posted shows no packet lose. Is this the time of day that you would have the problems or is it a different time. You may want to run the same command when you are having problems.

Also, is this a direct connection or a wireless connection?


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Related Solutions

#4
December 28, 2010 at 12:17:56
Direct Connection

Time of day does not seem to matter


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#5
December 28, 2010 at 13:25:00
You wouldn't happen to be using a 2 Wire dsl modem? If so some of those modems had "a feature" that would reboot your modem if too many connections are established. This was an attempt to stop Bit Torrents but if you get a Spyware virus that reports to too many servers it result in the modem randomly rebooting. Check the modem the next time it happens to see if it is rebooting.

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#6
December 28, 2010 at 13:41:28
No - its not rebooting

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