Why do i keep getting kicked off the internet

August 6, 2011 at 10:36:34
Specs: Windows XP
Why do i keep getting kicked off the internet? I'm using time warner cable connection, with a motorola surfboard modem. I am directly connected to the modem. Sometimes it works for 5 mins. sometimes 5 hours. The little internet lite on the modem goes out while playing games ( everquest ) and while surfing the internet. It comes back up shortly afterwords as well. Any advice would be awesome plz. THanks in Advance.

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August 7, 2011 at 02:41:16
Have you asked your ISP?

Goin' Fishin' (Some day)

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August 7, 2011 at 05:45:42
So it keeps disconnecting you? Does it happen more at certain times of the day, eg peak hour?

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August 8, 2011 at 06:07:02
dont know why it happens... it happens to me also.. i have a broadband connection... also many my friends have the same problem......

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August 8, 2011 at 12:13:40
If you connect directly from the modem to your PC, definitely call your provider. Either they are the problem, or the modem is.

If however, you have a SOHO Router between you and the internet connection, or you have a combination modem/router/wireless access point unit given to you by your ISP, then click on my name above in this response and read my “how-to” guide titled, “Troubleshooting Wireless Issues” and go through the steps listed there.

While the guide was written to help troubleshoot wireless issues specifically, the same troubleshooting steps are valid for a SOHO Router.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***

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