Why can't my smartphone connect to my range extender?

November 9, 2014 at 02:20:18
Specs: Windows 7
I can see my range extender D-Link DAP-1360 on my Nokia Lumia 520, but when I click on it to open it says it can't connect. What can I do?
John, Cape Town.

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#1
November 9, 2014 at 06:20:31
Typically you don't "see" the device, just the SSID (WLAN).

If your range extender is using the exact same SSID and encryption key as whatever device you have making your WLAN now, then you should just connect automatically with your phone when the extender's signal is significantly stronger than the other WLAN device's.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
November 9, 2014 at 06:52:48
When I say "see" it, what I see is the WiFi 3 half rings and the name
D-Link DAP-1360 in the WiFi setting menu with annotation "open", this is together with my router which is also a D-Link which has the annotation "secure". Sorry I'm stupid, what is SSID and how do I check that?
It is when I click on "open" that I get the response "unable to connect"

John, Cape Town.


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#3
November 9, 2014 at 10:44:35
SSID (Service Set Identifier) is your "network name". Mostly given by your service provider nowadays, although at one time folk often invented their own.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
November 9, 2014 at 14:21:17
Think of the SSID as the name a wifi router (or extender) broadcasts to identify itself. A bit like someone calling out "my name is Joe; come and join me. And then when you try to you discover you will need to know the "magic word" to actually show/prove you're Joe's "new best friend".

The "magic word" being the password or key you enter to gain access or connect to the wifi router or extender.

When a router is described as "secure" it means you will have to enter a "key" or password to gain access to (connect to) the router's services.

Depending on how your extender is configured determines what that key/password may be.

message edited by trvlr


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#5
November 9, 2014 at 16:11:38
I think the original terminology for "Pass Key" was "Pass Phrase". I'm happy with either but feel that Password can be confused with the password to enter the router settings page.

What's in a name though? Many folk now use "Reboot" when they mean factory restore, rather than its true meaning which is to just to turn off your computer and power it on again. Then there is also the labtop -v- laptop brigade and so it goes on....

Always pop back and let us know the outcome - thanks


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#6
November 9, 2014 at 16:28:32
Good point Derek. I wasn't entirely comfortable referring to a password for access to a wifi source access point). Couldn't recall what is it was and now is generally called...

Password would be the norm when logging into the router's setup; pass key/phrase (even access key?) would be for connecting to the router's wifi itself?


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#7
November 9, 2014 at 16:42:17
Yeah for connecting with Wifi. "access key" would be another way to avoid the confusion I guess.

Always pop back and let us know the outcome - thanks


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#8
November 9, 2014 at 22:56:28
OK so the SSID of my router is "my wireless" it is password protected and works fine.
The SSID of my extender is "D-Link_DAP-1360. How do I sinc them?

When I click on open it should ask for a password, but it says: "unable to connect, try again later!"


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#9
November 11, 2014 at 06:09:19
Well it seems that no on has a solution for me?

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#10
November 11, 2014 at 07:56:51
Just be patient and hope that the right person comes along for this one. Helpers only do this on their spare time.

Always pop back and let us know the outcome - thanks


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