what setting to be done when it shows user is locked?

October 26, 2016 at 03:29:36
Specs: Windows 64
when im trying to login to cp plus( CCTV camera) through internet explore with Id and Password it shows 'Reboot/ try after 30mins' can u please help me out through it..i mean like before it was working so well, recently i changed ma password since that im facing this problem constantly for login through moblie as well as throgh PC.

message edited by fatema


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#1
October 26, 2016 at 04:46:26
What are you trying to login to? A specific webpage? An online email account? More information would be helpful.

At what point are you getting a message to reboot? That sounds a little strange?


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#2
October 26, 2016 at 04:50:51
That message sounds more than a little suspicious...

More info as requested by "beachyhbt" would be helpful


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#3
October 26, 2016 at 06:07:29
CP plus CCTV camera..

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#4
October 26, 2016 at 06:50:18
ah... So this is a camera connected wifi or cable (ethernet connection) to a router and then you view/connect to it (the camera) via a browser?

And is this "your" camera; as in do you have personal access to it and its setup etc?

message edited by trvlr


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#5
October 26, 2016 at 09:14:23
Long shot but try powering off your router for about half a minute. Power back on and wait (a fair while) for it to come back on again before a retry. If you are on dynamic addressing this will change your IP address which can sometimes fix lockups.

Always pop back and let us know the outcome - thanks


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