Solved western digital tech support

February 1, 2014 at 20:22:26
Specs: Windows 7
I'm trying to setup new WD N600, I got it connected to computer & laptop, and finally got it registered. But my wireless printer & I-phone won't work, it wants a password. When I go to Router Login: it doesn't recognize my user name or password.
I DON'T WANT TO HAVE TO USE A PASSWORD! How can I change the password to be blank?

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February 2, 2014 at 00:07:23
You can't disable the wireless key/passphrase without going in to the router settings in a web browser.

The defaults for the WD N600 are:

Username: admin

Password: password

All that info is in the user manual anyway if you decide to read it.

User Manual:

Be aware that if you leave your wireless network unsecured, anyone within range, even outside your house, will be able to connect to it.

message edited by phil22

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February 2, 2014 at 00:11:38
✔ Best Answer
There are two different passwords for your router. The one to log into the settings using your web browser is a username of 'admin' and a password of 'password'. You will need to use these only when you are setting up or changing the settings on the router so it is a good idea to set your own password for this and write it on the back of the router so you don't forget it. You then would normally have a password for your wireless connection - this is the one that your iPhone etc. is asking for. By default the router probably hasn't got a password set so the iPhone etc. should not be asking for one. If you did set one by using the Easy setup CD that came with the router then you can change or remove the password in the wireless/security settings page that I mentioned above.

All of this information is in the Quick setup guide and the instruction manual that would have come with the device. If you don't ant to use the 'easy setup' CD then just pretend you are setting up a MAC and use the information from that section.

Edit: Phil22 beat me to it so sorry if this is a bit of repetition.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

message edited by johnr

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February 2, 2014 at 15:15:28
If your Wifi has a password (strictly called a pass phrase or pass key) set up for your computer it should be possible to use the same one for your iPhone. Once the iPhone is set to it, it won't ask you again.

Always pop back and let us know the outcome - thanks

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February 2, 2014 at 17:07:06
Thanks, that was the answer. Default user name admin & password is password. Then I was able to go and change the password and open the Guest link.
What manual? I got a folded paper with very tiny print, probably 5 different languages. I thought I had changed the password and wrote it down but it didn't change so I had to use the default. Everything is working now.

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February 2, 2014 at 18:24:51
That sort of paperwork is commonplace these days. If you had a CD with it there might be a full manual on it, otherwise there is one here:

Glad to hear you've fixed it and thanks for letting us know.

message edited by Derek

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