Weak wireless signal from AT&T 2Wire modem

October 3, 2010 at 01:48:52
Specs: Windows 7 & XP, 2GB
I have a 2wire 2071hg-b modem from At&T and the signal on it is very bad, stretching no further than 15-20 feet. I have the power turned all the way up to 10 on the modem and it's set to channel 11. My old 2wire modem I could go outside to my shed and still have a signal. Is this new modem just not strong enough ? Is there anything I can do ? My laptop will pick up maybe 20-25feet a tad futher than other objects like my xbox 360 or Ipod touch or Blackberry. The Blackberry and Ipod touch will not even connect in the room beside the modem. It is in a clear open area. I use to surf the net on my Ipod touch walking around the yard with my last 2wire modem where as yesterday I was sitting on the porch which is right in front of the bedroom with the modem and there was no signal and I was right there beside the window.

Thanks :)

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October 3, 2010 at 02:31:30
Complain to AT&T . This is a direct extract from the user manual: found here:
"Wireless. The 2Wire gateway includes an integrated wireless access point, which allows users to roam
wirelessly throughout the home or office. 2Wire’s high-powered wireless technology virtually eliminates
wireless “coldspots” in the home. The 2Wire gateway’s high power 400mW transmitter ensures that users
benefit from increased wireless bandwidth throughout the coverage area. In addition, the 2Wire gateway
employs a special triple antenna design. The third antenna is used only for transmitting packets, thus
mitigating the power loss associated with switching the antenna use back and forth between transmit and
receive. This results in greater access point sensitivity, as antenna placement can be better optimized with
a dedicated set of receive-only antennas"

If it doesn't do what they claim they are in breach of contract.

Goin' Fishin' (Some day)

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