VPN router tunnel connectivity

Linksys Etherfast befvp41 broadband rout...
June 27, 2011 at 06:00:08
Specs: Windows 2003/2000 server
I have 3 Linksys VPN routers - BEFVP41's that seem to be dropping the VPN tunnels between them quite frequently lately. They have been in operation continuously for the past few years, with little issue. The (DSL) internet connections are fine, I even had a tech from the ISP come and check them. Is it time to change the routers? If so, what do you recommend as a suitable replacement? I need three with the ability to make 2 tunnels to connect them to each other - A to B, A to C, B to A, B to C, C to A, C to B. Thank you in advance for your help!

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#1
June 27, 2011 at 07:02:50
Before changing the routers I would first check for an upgrade of the firmware and if there's one, apply it.

If that doesn't fix the issue, I'd try a full reset to factory defaults and then reconfigure them (although I don't hold much hope out for this fixing the issue).

If none of the above work, you will likely need to replace the units.

If it comes to pass you do need to replace the units and you can get the exact same make/model, I would definitely backup the configs on them so you could quickly, and easily, apply the configs to the new equipment.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
June 27, 2011 at 13:39:16
Thank you for your response. I did attempt to upgrade one of the 3 routers with firmware from the Linksys site. I used the correct version for my hardware according to Linksys, but I noticed that the firmware has a "2.1" in it and mine is a version "2.0" router.

Now I can't access the router UI!!! If I enter the IP address of the router, I just get a blank screen!!! Help!

The VPN tunnels miraculously stayed intact, but if they disconnect I will have no way to access the VPN screen to reconnect them! My office will be crippled! I'm afraid to powercycle the router becuase then the tunnels WILL break and if the UI does not come back, we're up a creek.

Urgent, please give me some suggestions.


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#3
June 27, 2011 at 14:34:16
The only suggest I have requires a reboot.


That suggestion is, try a reset to factory defaults.

The process for that will be in the manual/setup guide that came with the unit. If you don't still have it, check on Linksys' site for the manual. If memory serves me, you press and hold the reset button (with the unit powered on) for 10 seconds and release, to reset to factory defaults.

If that doesn't fix it, I think it's toast.

If you don't wish to risk losing the VPN's I suggest buyin a replacement and configuring it. Bring it into production and take the defunct one out and then try resetting it.

That's all I can think of..........sorry.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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