I am looking for a step by step or setup guide to accomplish the following.
I am based in the UK, I have 2 remote members of staff working out in Houston Texas. Then connect to the server here using the XP Pro built in VPN connection. However if they run into trouble I would like to be able to assist them by remote control with RealVNC.
So, if they connect to the VPN, how do I then connect to them, you cannot use a local IP address because they are not local obviously. I have never done it before so I require as much help as can be offered. I tried reading through the VNC documentation but they are not very clear. Thank you in advance.