|For the past couple of days, my internet connection has been experiencing packet loss. It times out every ~2 minutes and lasts about 10-20 sec each time. Not just my computer but the laptop in the next room has the same symptoms. I can't use MSN, AIM, Skype, etc. without being booted out every few minutes or so.|
I called customer support and they told me that there were no construction work or weather damages in the vicinity. There were no problems with connecting to my modem either. Nonetheless, they sent a tech support to investigate the problem. I had the router temporarily removed, modem replaced, cables refitted, and was told that the immediate surroundings were in excellent health. However, the packet loss still remained.
I'm stumped as to why this problem still remains. Can anyone solve this? Thanks.