Unable to ping Iomega 1TB NAS drive

Microsoft Windows vista home premium (oe...
March 31, 2010 at 05:51:08
Specs: Windows Vista
I have an Iomega 1TB network hard drive which I cannot seem to connect to my PC. My router recognises it but Vista does not. I have tried to ping it from the router and it works but sending a ping test from the cmd window returns a comment that the destination host is unreachable but when I plug it all into an XP machine it pings without any problems. What could be the problem?

See More: Unable to ping Iomega 1TB NAS drive

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#1
March 31, 2010 at 08:00:19
I took a quick look at the drive at:

http://computershopper.com/networki...

It seems that if you connect it too your router using a cat5 cable, it should get an IP address. Open the router interface & look for the IP address in the DHCP list.

If you connect it to a windows machine using USB, windows should give it a drive letter. That includes Vista. Do you see a drive letter in Computer?

How do you know when a politician is lying? His mouth is moving.


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#2
March 31, 2010 at 16:08:00
I have done this. The router gives the drive an IP address but the computer does not recognise it. I have tried pinging it from the PC and it does not respond, I have tried opening the IP address in a browser window and it will not connect. I do not have any problems like this when I use a friends PC with XP. The only difference is that he runs XP and has no problems, I run Vista and have immense problems.

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#3
March 31, 2010 at 17:15:00
Then check your firewall exceptions. File & print sharing has to be checked.

How do you know when a politician is lying? His mouth is moving.


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#4
April 1, 2010 at 00:51:40
This was all done before I put up this post. Everything in my set up shows that it should be working but the pc still cannot connect to the drive. I have tried to send a ping test from the dos prompt and cannot connect, tried direct connection and still nothing connects I have even tried to delete my existing network connection and re-install it but Vista will not allow deletion of a current network, even after disabling it. I know the firewall settings etc are correct as I have tried them in the exact configuration on an XP machine and it connects with the drive without any trouble.

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#5
April 1, 2010 at 05:56:15
Call their tech support. I don't see anything wrong either.

How do you know when a politician is lying? His mouth is moving.


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#6
April 1, 2010 at 08:10:58
Spoke to tech support at Iomega, they sent out a new drive just in case it was faulty as they could not diagnose the problem but the new one does exactly the same. Called Mircosoft support and basically got a terse reply, 'nothing to do with us' no one seems to know what is causing the problem or even how I can get vista to allow me to delete the existing network and reinstall it. Vista wont even allow me to set up a new network sa it says one already exists.

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#7
April 1, 2010 at 13:46:26
I don't think deleting or creating a network is needed. You have a drive that can be connected in 2 ways. One is by connecting it to the router, with a cat5 cable & giving it an IP address. The second way is by connecting it to one of the machines, with a USB cable & sharing the drive.

Connect it to the XP box with the USB cable. Make a note of the IP of the XP box & the drive letter that it gives the Iomega drive. Share the drive. Shut all firewalls for now. Go to the Vista box. In the run box, type \\192.168.x.x or whatever the IP of the XP box is. Press enter. Don't forget the \\ in front of the IP, no spaces.

There is no reason why that share shouldn't appear.

How do you know when a politician is lying? His mouth is moving.


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