Unable to open website www.indiansilkshop.com through router

February 3, 2012 at 10:47:49
Specs: Windows 7
I am trying to access a website www.indiansilkshop.com, however I am unable to open it when I am connected through a linksys router.

I contacted the internet service provider who connected the broadband connection directly to my home computers, and the website worked. So it is not a problem with the ISP.
My friend has a linksys router as well and he is unable to open this website through his router, but the website works when the router is removed and boradband is directly connected.
I spoke with LinkSys Customer service who troubleshoot this problem for 45 mins and they said the router connections are all fine and all settings are not blocking any website.

Can someone please help me about what could be the possible reason.

PS: I have tried it in different laptops and desktops which have different firewall setting and anti virus software. In none of the machines this website opens when I try to access it through the router.

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February 3, 2012 at 11:12:50
go to a command prompt as admin [right mouse click on command prompt to get this option]
nslookup indiansilkshop.com
and post the results here

next type
ipconfig /all
and post those results also

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's

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February 3, 2012 at 14:01:57
I don't know if this will help but several years ago when I was working in a bank we had similar issues with our internet banking being incompatible with one particular series of routers. In the end, the Bank's IT people did resolve the incompatibility but by then most of our customers had replaced their routers. There is little the end-user can do about the situation since the incompatibility is between the website designer and the router manufacturer, neither of whom will want to re-write their software/firmware to accommodate a few potential users with that particular model router.

Goin' Fishin' (Some day)

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